QA/QC Manager

About the role

The QA/QC Manager is a full-time, site-based Key Personnel responsible for independent quality assurance across a hyperscale data center program. The role ensures that all work is delivered in compliance with project specifications, statutory requirements, and mission-critical data center standards. The position operates independently of contractor production teams and provides end-to-end quality governance from preconstruction through to handover.

Responsibilities

• Establish and manage the Project Quality Management System (QMS) aligned to ISO 9001
• Ensure compliance with Owner requirements, QCx standards, and data center specifications
• Drive defect prevention through early-stage planning and quality risk management
• Provide independent oversight of CSA and MEP works
• Ensure full traceability of materials, inspections, and test records
• Support commissioning, IST, and operational readiness
• Deliver structured reporting to PMC and Owner teams.

Scope of Services

• Preconstruction
• Develop Project Quality Management Plan (QMP)
• Define QA/QC governance, KPIs, and reporting structure
• Establish Quality Risk Register and inspection regimes (ITPs, hold/witness points)
• Review and approve contractor quality plans prior to mobilization
• Support design and constructability reviews with quality risk input
• Procurement / Off-Site QA
• Develop FAT strategy for critical equipment (UPS, generators, switchgear, cooling systems)
• Witness FATs and supplier audits for key packages
• Review material certifications and maintain Material Approval Register (MAR)
• Ensure full traceability of all installed equipment
• Construction Phase
• Provide full-time site quality surveillance
• Monitor compliance with ITPs, specifications, and approved methods
• Conduct CSA and MEP inspections (civil, structural, electrical, mechanical, fire)
• Manage benchmarking, mock-ups, and first-fix approvals
• Conduct audits and enforce corrective actions
• Manage digital QA/QC system (NCRs, inspections, defects, records)
• NCR & Defect Management
• Issue and manage Non-Conformance Reports (NCRs)
• Enforce RCA and corrective action close-out
• Maintain defects and punch list registers
• Escalate critical issues impacting safety, quality, or program.
• Commissioning & Handover
• Support commissioning readiness and system validation
• Verify installation completeness prior to testing
• Track punch lists through to closure
• Ensure O&M manuals, as-builts, and certifications are complete
• Produce Quality Close-Out Report at handover

Reporting & Governance

• Weekly quality dashboard (KPIs, NCRs, inspections)
• Monthly quality report (trends, risks, performance)
• Chair weekly quality coordination meetings
• Participate in monthly governance reviews with PMC/Owner

Key Deliverables

• Project Quality Management Plan (QMP)
• Inspection & Test Plan (ITP) Register
• Quality Risk Register
• FAT Reports and Supplier Audit Reports
• NCR and Defect Registers
• Weekly / Monthly Quality Reports
• Commissioning Quality Status Reports
• Handover Quality Certification Pack

Qualifications

The ideal candidate will demonstrate a positive proactive approach to the role and will be committed to delivering customer service excellence. 10+ years QA/QC experience in major construction, 5+ years hyperscale / data center experience, ISO 9001 QMS experience, strong CSA and MEP technical knowledge, proficiency in digital QA/QC platforms.

Physical Requirements and Working Conditions

Indoor office environment, will require work on site location. Equipment used includes computers and standard office machines. Essential physical tasks include: the ability to work on a computer and the ability to answer and speak on a telephone.

Benefits

RLB is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.