QA/QC Inspection Specialist - Residential Energy Program - ICF - NJ

About the role

This role supports residential energy programs by ensuring quality and compliance through field inspections and QA/QC reviews. It involves partnering with contractors and stakeholders to verify installations, resolve issues, and maintain high program standards while driving energy-saving outcomes.

Responsibilities

• Performing installation inspections and energy savings calculations, HVAC system assessment, operations, and maintenance
• Interacting with homeowners, contractors, builders, raters, representatives, and other key stakeholders
• Coordination of Quality Assurance activities such as completing inspection reports, coordinating with utility QA/QC teams, and facilitating communication with contractors
• Maintaining QA records using Sightline
• Conducting QA investigations of non-conforming program contractors, coordinating corrective actions

Requirements

• Bachelor’s degree in Business, Energy, Environmental, Building Sciences or related discipline (or one year of related experience for each year of education)
• One to two years of experience in utility, energy efficiency, HVAC, weatherization, and/or related experience preferred
• Ability to lift up to 40 lbs
• BPI (Building Performance Institute) BA-T and BA-P certification or willingness to obtain within 90 days
• Valid driver’s license and successful completion of MVR check, background check, and drug screening

Preferred Qualifications

• Experience performing energy audits and quality assurance inspections in residential customer homes
• BPI Analyst or HERS Rater certification
• Knowledge of energy efficient technologies and practices related to Weatherization, HVAC systems, smart thermostats, and other residential building energy technologies
• Knowledge and familiarity with Blower Door testing and Combustion Safety Testing
• Experience with HVAC system assessment, operations, and maintenance
• Prior experience delivering and developing technical trainings for subcontractors
• In-person customer service experience

Professional Skills

• Excellent verbal, interpersonal, and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Team player with the ability to work independently in a fast-paced environment
• Sound business ethics, including the protection of proprietary and confidential information
• Ability to work with all levels of internal staff, as well as outside clients and vendors
• Proficiency in MS Office Applications (Word, Excel, PowerPoint, Outlook, and Publisher)

Benefits

• Flexible workplace arrangements
• Donation matching
• Volunteer opportunities
• Tuition reimbursement
• Access to professional development resources
• 401(k) matching
• Employee Stock Purchase Plan

Pay

The position is anticipated to offer a base salary in the $60,000-74,000 range, actual compensation may vary based on the candidate's location, experience, and other relevant factors.