QA/QC Inspection Specialist, Energy Efficiency (Field)

Location: Maryland (Remote - Home Office with Local Travel)

About the role

ICF is seeking a Quality Assurance Specialist to conduct comprehensive energy efficiency quality assessments in accordance with utility program standards in Maryland. We place a premium on the ability to work independently when necessary but to function as part of a team, a drive to succeed, and a commitment to client satisfaction.

Responsibilities

• Conduct QA/QC assessments in residential homes in accordance with program guidelines
• Complete detailed and accurate field inspections verifying quantities and technologies aligning with utility rebate applications
• Interact with contractors and homeowners answering questions regarding energy efficiency and additional energy savings opportunities
• Contribute to the evolution of program strategies and the design of program features and services
• Contribute to the deployment of program marketing and outreach campaigns
• Coordinate with or schedule QA/QC activities such as field inspections
• Prepare summary reports identifying additional opportunities found during QC visits

Must have a reliable vehicle for local travel. Requirements are between 60% to 80% of the time (reimbursement for mileage provided).

Requirements

• Bachelor's Degree in business, energy, communication, or related studies preferred (candidates can substitute one year of experience for each year of education)
• 1+ years of professional work experience; preferably in energy efficiency with an understanding of residential construction
• Clear and clean driving record and pass drug and background check
• Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements

Qualifications

• Experience working with MHIC licensed companies
• Great interpersonal skills
• Ability to promote energy efficiency practices in the residential sector preferred
• Experience performing residential inspections
• Experience with energy efficiency technologies and practices is highly desirable
• Experience working on successful energy efficiency programs
• Proficient with suite of Microsoft Office tools such as Excel, PowerPoint, Outlook, etc.
• Customer service and/or sales conversion experience

Benefits

• Flexible workplace arrangements, work-life balance
• Donation matching, volunteer opportunities
• Tuition reimbursement, access to professional development resources
• 401k matching, Employee Stock Purchase Plan

Pay

This position is anticipated to offer a base salary in the $60,000–$65,000 range.