QA/QC Field Inspection Specialist

Responsibilities

• Conduct onsite inspections of solar PV and energy storage installations and service work
• Validate work against company standards, NEC requirements, OEM specifications, and AHJ codes
• Identify defects, safety risks, and compliance gaps; document findings with photos and detailed reporting
• Confirm system readiness for PTO, PVT, and long-term serviceability
• Serve as the on-site company representative for customer concerns and escalated service issues
• Interface with customers, service providers, AHJs, and internal teams to drive resolution
• Audit third-party service providers for adherence to SOPs, safety standards, and contractual expectations
• Support enforcement of quality standards and corrective actions for underperformance
• Ensure compliance with licensing requirements and jurisdictional regulations
• Deploy in support of disaster recovery events, grid impacts, and high-volume service needs
• Perform rapid system assessments, triage issues, and support restoration prioritization
• Assist with backlog reduction and targeted field initiatives
• Document inspection results and trends within designated systems
• Provide feedback on recurring issues related to materials, installation quality, and process gaps
• Support KPI tracking tied to quality, first-time resolution, and repeat service drivers
• Identify root causes of repeat visits, partial completes, and failed inspections
• Contribute to SOP development, training initiatives, and process improvements
• Possess cross-functional partnerships to improve field execution and service outcomes

Requirements

• 5+ years of experience in solar, electrical, or field service operations
• Strong knowledge of solar PV systems, energy storage, and residential electrical systems
• Working knowledge of NEC and local jurisdictional requirements
• Experience with field inspections, QA/QC, or technical audits
• Ability to troubleshoot installation and performance issues in the field
• Strong documentation and communication skills
• Valid driver’s license and ability to travel within assigned region

Preferred Qualifications

• Electrical license or experience working under a licensed qualifier
• Experience with Salesforce Field Service (FSL) or similar platforms
• OSHA 10/30 certification or equivalent safety training
• Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions