QA/QC Department Manager

Key Responsibilities

• Lead the QA/QC program for laboratory and field testing, ensuring consistent accuracy and compliance with ASTM, AASHTO, and FDOT standards.
• Supervise and review test reports, daily field logs, and lab results to verify adherence to project specifications.
• Standardize procedures across teams and ensure proper calibration and maintenance of equipment.
• Mentor and train field and lab technicians to promote technical excellence and procedural consistency.
• Collaborate with project managers and clients to resolve quality-related issues and implement corrective actions.
• Maintain and update internal quality manuals, SOPs, and training records.
• Participate in internal and external audits; ensure certifications and accreditations are current and upheld.
• Track and analyze quality metrics, identifying trends and implementing improvements.
• Contribute to business development by supporting proposals and communicating Madrid CFTL’s QA/QC capabilities.

Qualifications

• Bachelor’s degree in Civil Engineering, Construction Management, or related field preferred.
• Minimum 5 years of experience in construction materials testing (CMT), with 2+ years in a QA/QC or leadership role.
• FDOT field and lab certifications preferred (Asphalt, Concrete, Soils, etc.).
• PE license or ability to obtain is a plus, not required.
• Strong knowledge of ASTM, ACI, AASHTO, and FDOT testing procedures.
• Excellent leadership, organizational, and communication skills.
• Detail-oriented with a strong commitment to documentation accuracy and procedural compliance.
• Proficiency in industry software and Microsoft Office Suite.