CUSTOMER SERVICE DEPARTMENT MANAGER
Von Maur · Lincoln, NE · 6 days ago
Customer ServiceFull-time
Motivations
- Motivate associates to deliver excellent customer service
- Train, coach, and lead by example
- Execute all duties of a customer service associate
- Ensure department duties are completed accurately and timely
- Assess associate performance and provide feedback to improve the quality of customer service and Von Maur store services
- Develop and implement solutions to solve customer problems and department needs
- Monitor and support store online order and pick-up in-store services
- Be available to work on-site during day, evening, and weekend shifts
What You Can Expect
- Competitive wages
- Generous merchandise discount
- Comprehensive benefits
- 401(k) retirement plan
- No extended holiday hours
- Promote from within philosophy - creates endless career opportunities!
About Us
Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.