QA PM

Location: Woonsocket, Rhode Island (Remote)

About the role

We are seeking an organized and analytical QA PM to support a large Quality Engineering organization. This role will serve as a strategic partner to QA leadership, driving operational excellence through reporting, process governance, metrics management, automation initiatives, and executive-level communications. The ideal candidate combines QA knowledge, project management, data analytics, and process improvement expertise to improve efficiency and provide actionable insights across the QA portfolio.

Responsibilities

• Maintain QA processes, standards, playbooks, and operational documentation.
• Develop, review, and enhance QA governance and organizational procedures.
• Create and maintain executive dashboards, scorecards, and KPI reporting.
• Manage defect metrics reporting, including defect leakage, defect density, production defects, and quality trends.
• Pull, analyze, and validate data from Clarity, Jira, Rally, Power BI, SharePoint, and QA tools.
• Prepare executive-ready presentations, status reports, and leadership summaries.
• Establish and manage recurring reporting schedules and reporting governance.
• Identify manual processes