QA Manager

Duties/Responsibilities

• Lead and mentor a team of QA engineers
• Design and maintain scalable automation frameworks
• Define QA strategy, standards, and best practices
• Review test plans, automation scripts, and defect reports
• Collaborate with developers, product managers, and DevOps teams
• Drive shift-left testing and continuous quality practices
• Improve CI/CD quality gates and release confidence
• Track QA metrics and report release readiness
• Other duties and responsibilities as assigned by management

Required Skills/Abilities

• Strong customer service skills.
• Good verbal and written communication skills are essential.
• Exceptional analytical and problem-solving skills, including the ability to identify patterns and trends.
• Strong ability to multi-task, display good judgment, and work cross-functionally in a dynamic environment.
• Knowledge of quality assurance terminology, methods (including version control and defect management), and tools.
• Performing root cause analysis and resolution in tight time constraints
• Superb computer competence, including test automation and strong SQL skills.
• Experience with:
• Playwright
• API testing tools
• CI/CD pipelines
• Agile/Scrum environments
• Jira and test management tools
• Programming skills in Java, Python, JavaScript

Education and Experience

• Bachelor’s degree in one or more of the following: Information Systems/Management, Operations Management/Research, Computer Science, Mathematics, Statistics, Systems Analysis or related field (or commensurate professional experience).
• 7+ years of professional work experience, with 5+ years in QA automation and 3+ years leading/managing Quality Assurance Teams

Location

Naperville, IL
Hybrid arrangement based in Naperville, IL or Denver, CO preferred (~3 days per week in office and ~2 days per week remote). May negotiate other working arrangements with exceptional candidates.

Physical Requirements

Must be able to work at a computer for long periods of time. Lift up to 15 lbs.

Pay Range

120,000 - 145,000 USD per year (Illinois)
120,000 - 145,000 USD per year (Colorado)