QA Manager

Responsibilities

• Hire and develop our team of cross-functional QA Engineers
• Set and report on measurable goals and objectives for the team
• Set weekly or daily priorities for the QA team and individual team members
• Evaluate, recommend, and implement testing tools to help facilitate team success
• Provide a point of technical escalation and knowledge to help resolve issues and technical hurdles the team may encounter
• Facilitate and encourage collaboration through team meetings or other communication channels as necessary as well as conduct team-building activities
• Report on team progress, status and roadblocks to management from the QA lens
• Advocate for and on behalf of the QA team and the total quality management of Bitwarden’s product, process and organization
• Conduct one-on-one meetings with direct reports to work on issues, provide and receive feedback and discuss individual professional development goals and opportunities
• Perform hands on testing and support when necessary
• Participate in code reviews, learning and spreading technical knowledge
• Actively participate in backlog grooming, planning and delivery activities
• Help maintain or review automated tests within one or more industry proven automated test frameworks for testing mobile, desktop and web applications as well as RESTful APIs
• Become an expert and authority on the entire Bitwarden product, including: backend infrastructure, APIs, database, web app, mobile apps, browser extensions, desktop apps, and more

Qualifications

• Leadership skills:
• Ability to inspire and provide vision direction
• Experience building and growing successful teams
• Management or team lead experience from a previous technical position
• Propensity towards leadership and mentoring
• Interpersonal skills:
• Ability to form good relationships with other leaders in the company
• A strong sense of empathy and the ability to advocate for others
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Analytical skills:
• Strength in evaluating the success of Bitwarden in reaching its goals and ensuring each strategic goal is measurable
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
• Experience in testing a SaaS consumer and/or enterprise product
• Experience in lean or agile development and delivery
• Experience testing mobile and cross-platform/browser applications
• Excitement and enthusiasm for helping customers solve security and password challenges
• Zeal for learning and desire to develop yours, your peers’, and your team’s skills in automation and quality processes

Nice-to-haves

• User of Bitwarden
• Startup experience
• Open source experience
• Mobile apps testing experience
• Experience in one or more automated test frameworks (e.g. Selenium, Cucumber, Appium, Robot Framework, BrowserStack, etc.)
• Proficiency using source control such as Git, SVN, Subversion, TFS, etc.
• Hands-on development experience
• Descriptive Programming experience with Selenium