QA Manager

Primary Objective

The Quality Assurance Manager is responsible for executing, maintaining, and continuously improving the laboratory's quality management system.

Responsibilities

• Direct management and improvement of the laboratory quality systems.
• Ensuring the quality management systems remain compliant to all applicable regulatory requirements and ALS standardization improvements.
• Planning and oversight of the annual internal audit schedule.
• Oversight of the maintenance of active accreditation status for all applicable programs.
• Maintenance of site documents and the document control system, including the site Quality Manual and other site procedures.
• Planning and oversight of the annual proficiency testing (PT) program, including timely resolution of any failures.
• Scheduling and participating in external audits and assessments as required by regulatory bodies and/or clients.
• Ensuring good, easily retrievable records are maintained of training, assessment, and audits.
• Oversight of the timely resolution of nonconformances, corrective actions, and client complaints.
• Develop and maintain the approved vendor list.
• Manage site quality personnel and participate in performance evaluations.
• Other duties as assigned.

Core Competencies

• Demonstrated knowledge of applicable national and international standards and guidelines.
• Knowledge of site/state specific regulatory requirements (asset).
• Strong organizational, communication, and leadership skills; ability to work independently and as part of a team.
• Ability to establish and maintain a positive rapport with internal and external stakeholders.
• Problem‑solving ability and close attention to detail.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office applications and general computer skills.
• Promotes a productive and professional work environment.
• Ability to work independently with minimal supervision.
• Adherence to safety policies and practices.

Position Requirements

• Bachelor's degree in a scientific discipline (preferably chemistry, microbiology, or biology).
• Minimum of seven (7) years working experience in a commercial laboratory.
• Minimum of five (5) years of experience in a quality function, preferably in a TNI, ISO 17025, or similar accredited environment.
• Minimum of two (2) years of leadership or management experience (preferred).

Other Requirements

• Perform other duties as assigned by the National Quality, Technical & Innovation Director, Regional Quality Manager, or Laboratory Director.
• Physical ability to stand, bend, push, pull, stoop and crouch up to 50 % of the time while performing duties.
• Ability to work on a computer while seated for up to 8 hours per day.
• Manual dexterity to perform intricate and/or repetitive tasks.
• Wear personal protective equipment (PPE) such as safety glasses, gloves, etc., when required.
• Ability to travel as needed.

Note: This job description is not intended to be all‑inclusive; employees may be required to perform other job‑related duties as assigned to meet the ongoing needs of the organization.

Eligibility

To be eligible to work at ALS you must be a citizen or permanent resident of the country you are applying for, or hold or be able to obtain a valid working visa.

Working at ALS

ALS is a diverse and dedicated community united by a passion to make a difference in the world. Our values shape how we work, treat each other, and recognize excellence. We support employee development, offering programs and opportunities to build a flexible, rewarding career that positively impacts people, the planet, and communities. ALS is an equal‑opportunity employer committed to an inclusive work environment where every employee’s strengths and perspectives are valued.