QA Manager

Primary Objective

The Quality Assurance Manager is responsible for executing, maintaining, and continuously improving the laboratory's quality management system.

Primary Responsibilities

The Quality Assurance Manager, USA Environmental has the following duties:

• Direct management and improvement of the laboratory quality systems.
• Ensuring the quality management systems remain compliant to all applicable regulatory requirement and ALS standardization improvements.
• Planning and oversight of the annual internal audit schedule.
• Oversight of the maintenance of active accreditation status for all applicable programs.
• Maintenance of site document and the document control system including the site Quality Manual and other site procedures.
• Planning and oversight of the annual proficiency testing (PT) program including the timely resolution of any failures.
• Scheduling and participating in external audits and assessments as required by regulatory bodies and/or Clients.
• Ensure that good, easily retrievable records are maintained of the training, assessment and audits.
• Oversight of the timely resolution of nonconformances, corrective actions and client complaints.
• Develop and maintain the approved vendor list.
• Manage site quality personnel and participate in performance evaluations.
• Other duties as assigned.

Core Competencies

• Demonstrated knowledge of the requirements of applicable national and international standards and guidelines
• Knowledge of site/state specific regulatory requirements will be an asset.
• Must have strong organizational, communication and leadership skills, and be able to work independently and as part of a team.
• Able to establish and maintain a positive rapport with internal and external stakeholders.
• Demonstrated ability to problem solve and pay close attention to detail.
• Excellent verbal communication skills.
• Must have a working knowledge of Microsoft Office applications.
• Proficient written communication skills.
• Excellent organizational skills and attention to detail.
• Proficient computer skills, specifically Microsoft Office.
• Problem solving skills.
• Promotes a productive and professional work environment.
• Must be able to work independently with minimal supervision.
• Adheres to safety policies and practices.

Position Requirements

• Bachelor's degree in a scientific discipline (preferably chemistry, microbiology, or biology).
• Minimum of seven (7) years working experience in a commercial laboratory
• Minimum of five (5) years of experience in a quality function, preferably in a TNI, ISO 17025, or similar accredited environment.
• Minimum of two (2) years of leadership or management experience preferred.

Other Requirements

• Perform other duties as assigned by the National Quality, Technical & Innovation Director, Regional Quality Manager, or Laboratory Director.
• Must be able to stand, bend, push, pull, stoop and crouch up to 50% of the time while performing the duties of this position.
• Must be able to work on computer while sitting for up to 8 hours per day.
• Manual dexterity to perform intricate and/or repetitive tasks.
• Wear personal protective equipment (PPE) such as safety glasses, gloves, etc. when required.
• Ability to travel as needed.