QA Analyst - Remote

Keeper Security is a leading provider of cybersecurity solutions dedicated to transforming the way individuals and organizations protect their digital assets. Trusted by millions worldwide, Keeper offers innovative password management, secrets management, privileged access, secure remote access, and encrypted messaging solutions. Our platform is built on a foundation of zero-trust and zero-knowledge security principles, ensuring robust protection across all devices and environments. With a presence in over 120 countries and available in 21 languages, Keeper is committed to delivering accessible, reliable, and cutting-edge security tools that meet the evolving needs of our diverse customer base.

About the role

We are seeking a motivated and detail-oriented QA Analyst to join our Privileged Endpoint Device Management (PEDM) team. This is a fully remote position, offering flexibility with a hybrid schedule option for candidates located in the El Dorado Hills, CA, or Chicago, IL metro areas. As a QA Analyst, you will play a crucial role in validating the integrity, performance, and security of Keeper’s enterprise-grade privileged data management systems. This role is ideal for an entry-level professional eager to grow within a fast-paced, innovative cybersecurity environment, with a strong focus on quality assurance and security standards.

Responsibilities

• Execute manual testing across PEDM services and interfaces, including OS administration, API responses, backend workflows, and security configurations
• Design, document, and maintain detailed test plans, test cases, and test scripts to ensure comprehensive coverage
• Perform integration, functional, and regression testing on new features, system updates, and third-party integrations
• Collaborate with engineering and product teams to understand technical requirements and use cases
• Identify, document, and track bugs using Jira, providing clear reproduction steps and detailed reports
• Assist in establishing QA best practices for enterprise systems, including data integrity checks and role-based access verifications
• Participate in discussions around QA automation strategies and contribute to expanding automated test coverage where applicable
• Support continuous improvement of testing processes to enhance product quality and security

Qualifications

• Strong attention to detail and a passion for software quality assurance
• Proficiency in Windows, Linux, and Mac administration
• Understanding of file and directory permissions
• Knowledge of Active Directory and group policy management
• Experience with Azure Domain Services and Intune deployment methodologies
• Foundational knowledge of QA methodologies including functional, integration, and system testing
• Basic familiarity with backend systems, logs, and cloud architectures (AWS knowledge is a plus)
• Ability to clearly document and communicate test results and bugs
• Proficiency with Jira or similar bug tracking tools
• Strong collaboration and communication skills, especially in remote team environments
• Must be a U.S. Person (U.S. citizen or lawful permanent resident) due to involvement in GovCloud projects

Benefits

• Medical, Dental & Vision insurance, including coverage for domestic partnerships
• Employer-paid Life Insurance and supplemental life options for employees, spouses, and children
• Voluntary Short and Long-Term Disability Insurance
• 401(k) plan with Roth and Traditional options
• Generous paid time off, including holidays, Bereavement, and Jury Duty leave
• Above-market annual performance bonuses
• Opportunities for professional growth and development within a rapidly expanding cybersecurity company