Jobs · Quality Assurance · Tennessee

QA Analyst III

IDR, Inc. · Nashville, TN · 3 wk ago
Quality AssuranceFull-time

About the Role

IDR is seeking a QA Analyst III to join one of our top clients for a remote opportunity. This role involves supporting testing activities for systems used in eligibility determinations and benefit processing within a dynamic technology environment. The organization is a leader in providing government-related services focused on health and social assistance systems.

Responsibilities

  • Develop and maintain test plans, schedules, and test cases aligned with project requirements and release timelines.
  • Perform manual and automated testing including functional, regression, integration, smoke, and user acceptance testing (UAT).
  • Document, track, and manage defects through resolution, collaborating closely with development and business teams.
  • Conduct post-deployment testing to validate system stability and release quality.
  • Implement and leverage AI-powered testing tools to generate test cases, automate regression testing, support self-healing scripts, and identify potential defects.
  • Perform accessibility testing against ADA, Section 508, WCAG 2.1/2.2 AA standards using automated tools and manual testing methods.
  • Validate screen reader compatibility and keyboard navigation, document accessibility issues, and verify remediation.
  • Coordinate and facilitate UAT sessions with business stakeholders.
  • Prepare weekly testing status reports, defect trend analyses, and release readiness assessments.
  • Participate in Agile ceremonies and communicate testing progress, risks, and issues to technical and nontechnical stakeholders.
  • Support the quality and reliability of systems used for benefit processing and eligibility determinations.

Requirements

  • 3–5 years of software testing experience in complex systems environments.
  • Experience with manual and automated testing including functional, regression, and UAT.
  • Demonstrated experience with ADA, Section 508, and WCAG 2.1/2.2 AA accessibility testing.
  • Hands-on experience with AI-powered testing tools.
  • Familiarity with accessibility tools such as Axe, WAVE, NVDA, JAWS, and VoiceOver.

Benefits

  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry-leading organization

Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row

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