Purdue Global VP, Student Experience Product

Product Vision & Strategy

Serve as a leader within Purdue University Global's broader transformation, helping the institution transition from functionally organized projects and siloed vendor-driven solutions toward durable, cross-functional ownership of student outcomes and experiences.

Define and own the product vision and multi-year strategy for an integrated student experience, working with academic leaders, enrollment, technology, data, faculty, and operational teams to ensure it reflects institutional priorities, functional expertise, student needs, and delivery realities for multiple types of learning pathways.

Translate institutional priorities — retention, completion, and student success — into a clear, prioritized product strategy.

Represent the student experience product function in leadership discussions, advocating for decisions grounded in student and business outcomes rather than default vendor capabilities.

Team Leadership & Talent Development

Build, develop, and lead a small team of senior product managers, each owning a distinct value stream across the student journey, with responsibilities that include product management, experience and service design, and student/user voice/research.

Establish product operating rhythms, prioritization frameworks, and standards for how the team scopes, ships, and measures its work.

Coach and develop a team of outcome-driving product managers; create a team culture that is evidence-based, collaborative, moves quickly, and takes accountability for results.

Determine when and how to supplement the core team with contractors for finite, high-leverage work.

Execution & Delivery

Form a close partnership with IT leadership in which the student-experience product organization owns problem definition, student and business outcomes, product strategy, and prioritization — including build, buy, configure, integrate, and retire decisions — while IT owns technical strategy, architecture, engineering leadership, security, and delivery.

Lead the redesign of end-to-end student journeys by rethinking processes and experiences to put students and their success at the center, leveraging technology (including AI) to reduce unproductive friction and advance university goals with sustainable operational scale.

Drive product discovery and validation, and own product decisions end-to-end — balancing speed, quality, and the operational realities of a nonprofit online university — so the team solves real, evidenced student problems rather than assumed ones.

Data-Informed Decision Making

Partner with the data science team to identify key opportunities to improve student outcomes through personalization; design and build both generative and deterministic models to deliver timely, individualized student support; and define, track, and report the leading and key metrics for multiple audiences (leaders, faculty, advisors, etc.).

Bring together student research, behavioral and operational data, academic outcomes, support interventions, and institutional knowledge to guide discovery, prioritization, experimentation, and continuous improvement.

Bring rigor to prioritization: every product decision should be traceable to a student or institutional outcome.

Cross-Functional Partnership & Stakeholder Engagement

Build strong working relationships across academics, enrollment services, engineering, data science, faculty leadership, and other cross-functional teams.

Serve as a trusted advisor to the Chief Academic Officer and broader leadership team on product strategy, team health, and delivery progress.

Communicate strategy, progress, and tradeoffs clearly to both technical and non-technical audiences, including executive leadership.