Purchasing Generalist

About the role

We are looking for a proactive Purchasing Generalist to join our team onsite in Greenville. This position involves creating and issuing accurate purchase orders, maintaining efficient collaboration with Sales, IT, and Accounts Payable teams, and promptly addressing vendor and employee inquiries.

Responsibilities

• Create and issue accurate purchase orders (POs) to vendors within 2 business days.
• Ensure that all relevant information is attached to the originating Opportunity and the POs to ensure seamless processing.
• Work closely with the Sales and Inside Sales teams to validate order accuracy in the purchasing system (ConnectWise).
• Coordinate with IT and Facilities teams to procure items for internal use.
• Partner with Accounts Payable to address and resolve invoice discrepancies.
• Respond to inquiries from vendors and internal employees within one business day.
• Escalate issues as needed using ticketing systems, phone calls, or video meetings to achieve quick resolutions.

Additional Responsibilities

• Maintain and manage the department email.
• Manage Returned Merchandise Authorizations (RMA's) to be processed within 30 days.
• Monitor and manage purchasing requests in ConnectWise to ensure efficiency and compliance.
• Provide backup support for other personnel as required.
• Perform other duties assigned.

Requirements

• Experience with purchasing.
• Fluency in Word, Excel, Outlook, and Foxit.
• Excellent communication skills with the ability to build relationships.
• Analytical skillset and close attention to detail.
• Ability to interpret and apply company policies and procedures.
• Maintain confidentiality and appropriately handle sensitive information with tact and discretion.

What to Expect

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.
• Office environment: prolonged sitting at a desk and using a computer, must be able to lift at least 15 pounds, and be able to work in an office with other employees.
• Schedule: Full-time, 5 days a week onsite in Greenville, SC.