Purchasing Expeditor Returns Specialist

Pay Range: $21.00 – $25.00 per hour (Depending on Experience)

About the role

As the Purchasing Expeditor & Return Specialist, you’ll be the critical link between our purchasing team, suppliers, and customers. Your main focus will be to track orders, manage delays, and ensure all parties are informed and aligned. You’ll also be responsible for handling product returns from start to finish, helping us maintain excellent service and operational efficiency.

Responsibilities

• Monitor purchase orders and follow up with vendors to ensure timely delivery
• Communicate shipment status, delays, or cancellations with the purchasing team and customers
• Update lead times and shipping expectations based on vendor updates
• Record backorders and shipping details in the ERP system accurately
• Contact suppliers to manage open orders and resolve outstanding invoices
• Process and track product returns, including RMA requests, documentation, follow-up, and closing returns once credit is issued

Requirements

• Strong general office skills, including keyboarding and multi-line phone use
• Excellent verbal and written communication
• Exceptional organizational and time-management skills
• Ability to juggle multiple tasks and follow through independently
• Background in customer service and/or sales support
• A proactive attitude with a problem-solving mindset
• High School Diploma or GED
• 2 years of relevant experience

Schedule

Monday – Friday, 8:00 AM – 5:00 PM

Benefits

• Medical
• Dental
• Vision
• 401k

Place of work: On-site (Postal Code 55016)

Drug test required. Veterans encouraged to apply.