Purchasing and Sales Support Coordinator

Who We Are Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family. Purchasing And Sales Support Coordinator Benefits Above-average Industry PayComprehensive Benefits Package (including Medical/Dental/Vision)401K Plan with Company MatchGenerous PTO Package/Paid HolidaysHealth and Wellness Short/Long Term DisabilityGrowth Opportunities Paid TrainingFamily-Owned and Operated Purchasing and Sales Support Coordinator Position Purpose Responsible for providing program leadership and operational support for Governmental and Utility initiatives. Partners with the Director of Governmental and Utility to coordinate priorities across assigned lines and managers, administer manufacturer programs, and support the post-sale process for assigned equipment lines, including Takeuchi. Ensures equipment orders, registrations, customer handoffs, claims, credits, program deadlines, and related documentation are accurate and complete. Purchasing And Sales Support Coordinator Essential Functions Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One GoalServes as an execution partner to the Director of Governmental and Utility by translating priorities into actionable plans and maintaining an operating cadence through monthly check-ins with line managersIndependently assesses the status and progress of assigned lines and managers during monthly check- ins and determines which issues require escalation to the DirectorDrives alignment across purchasing, sales, and manufacturer program functions by facilitating decision- making, documenting outcomes, and escalating issues with recommendationsManages risk related to program compliance, registration deadlines, and credit and claim timelines and recommends corrective actions for discrepanciesDevelops and maintains project tracking for milestones, program deadlines, and outstanding items across assigned lines and connects outcomes to claim recovery rates and program complianceExecutes machine and attachment orders as directed by managementMaintains accurate open-order tracking and follows up on outstanding order confirmationsValidates OEM order confirmations, machine pricing, and related program requirementsValidates and routes incoming machine invoices for processingMonitors inventory aging, program dates, TOPS requirements, cash-in-lieu opportunities, and other time- sensitive manufacturer requirements Completes warranty registrations and Other required manufacturer and customer registrationsCreates K-MOG packets at the point of sale Initiates and coordinates the appropriate PSSR handoffTracks completion of required post-sale registrations and documentationMonitors Kirby-Smith inventory for required registrations and submits registrations as neededTracks expected manufacturer credits from application through receiptCoordinates with Accounting regarding appropriate holding accounts and credit-posting processesMatches received OEM credits to the related claim and retail transactionReconciles expected program dollars to actual credits receivedResearches discrepancies, rejected claims, missing credits, and incomplete applicationsConfirms all applicable registrations, programs, credits, and customer handoffs are complete before transaction closeoutProvides monthly reporting on outstanding program claims, credits, aging items, and unresolved exceptionsWorks with the Director of Governmental and Utility to organize and conduct monthly meetings with key leadersConsistent and reliable on-site attendancePerforms other job-related duties as assigned Purchasing And Sales Support Coordinator Minimum Qualifications Bachelor's degree preferredThree or more years of experience in a sales-related environment; purchasing experience preferred Two or more years of experience in the heavy equipment industry preferredStrong interpersonal and communication skillsHigh attention to detail and ability to work with pricing, credits, rebates, program requirements, and transactional documentationProficiency with Microsoft Office applications, including Outlook, Excel, Word, and TeamsAbility to travel as required Purchasing And Sales Support Coordinator Physical Requirements Lifting or carrying up to 25 pounds without assistanceThe ability to drive locally and to sit for long periods Please Note: This position is considered safety sensitive. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.