Pump Assembly Technician - Jacksonville, FL - Pumps

About the role

Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization, and manufactures over 50% of our products in-house.

Responsibilities

• Build new pumps and supporting equipment.
• Complete retrofits and refurbish existing rental fleet as needed.
• Troubleshoot and diagnose a variety of pumps to ensure optimal performance.
• Perform routine maintenance, safety inspections, and equipment checks; inspect, repair, and adjust pumps, completing all documentation accurately.
• Participate in training programs directed by leadership to enhance technical skills and knowledge.
• Maintain tools according to MSHA and OSHA regulations for safe operation.
• Report any unserviceable or unsafe shop tools, equipment, or vehicles to the Manager.
• Handle essential computer tasks, including work orders, parts searches, and email communications.
• Collaborate with coworkers and customers to ensure top-quality equipment and exceed customer expectations.
• Provide exceptional service and support during field visits, overseeing installation, repair, maintenance, and testing.
• Diagnose and resolve technical issues, generate detailed service reports.
• Operate vehicles safely and use field automation systems as needed.
• Understand and address customer needs, providing recommendations and briefings for satisfaction.
• Follow all company procedures and protocols.
• Work with the technical team and share information across the organization.
• Foster positive relationships with customers.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Requirements

• Experience as a pump technician or in a similar role, ideally within equipment rental, construction, or industrial services.
• Strong mechanical aptitude and troubleshooting skills.
• Knowledge of pumps, hydraulics, electrical systems, and diesel engines.
• Ability to read technical manuals, schematics, and diagrams.
• Flexible schedule and ability to adapt to changing shifts.
• Own tools required.
• Proven service experience in the field.
• Detail-oriented with a focus on quality and customer satisfaction.
• Valid driver's license with a clean driving record.

Military service will be considered in lieu of education/certification experience as applicable.

Work Environment

• Work is primarily conducted in construction sites, equipment yards, and transportation routes.
• Regular exposure to heavy machinery and diesel-powered equipment in operation.
• Frequent outdoor work in varying weather conditions, including heat, cold, rain, and wind.
• Physically demanding environment with uneven terrain, dust, mud, and loud noise levels.
• Duties may involve both shop-based tasks and fieldwork, including travel to remote job sites.
• Strict adherence to safety protocols is required at all times.
• Personal protective equipment (PPE) such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as needed.
• Must be comfortable operating around large equipment, performing tasks in confined spaces, or working from elevated positions.
• Lifting heavy components and materials is often required.
• Flexibility and adaptability are essential, as job site conditions and priorities can change rapidly.

May require some travel to job sites, which may include several hours of driving.

Physical Demands

• Requires a high level of physical stamina and mobility to perform duties in jobsite and yard environments.
• Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing up to 50 pounds or more, often without assistance.
• Regular bending, squatting, kneeling, crouching, and reaching to secure loads, inspect vehicles, or perform minor maintenance tasks.
• Prolonged periods of standing, walking, and working on foot, often on uneven terrain such as gravel, dirt, or pavement.
• Climbing in and out of trucks, onto trailers, or occasionally onto equipment is required.
• Must be able to work from various heights and maintain balance while performing tasks on steps, ladders, or platforms.
• Fine motor skills and good manual dexterity needed for handling controls, securing tie-downs, and completing documentation.
• Must be able to safely operate commercial vehicles and remain alert in potentially hazardous driving and yard conditions.
• Occasional pushing, pulling, and positioning of heavy materials or components may be required.

Benefits

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team members both at work and at home.

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company-paid holidays
• Company-Paid Wellness, Employee Assistance, and Discount Programs
• Boot/PPE Annual Allowance
• Career Development & Company-Paid Training

Benefit eligibility can vary by role, and not all benefits apply to every position. This position could also include Tool Reimbursement, Safety Bonuses, Profit Sharing, and/or Commission Earning opportunities.

Additional Eligibility Requirements

At Opifex-Synergy, we prioritize the safety and well-being of our employees. To ensure a secure work environment, we require all successful candidates to undergo a drug test and background check before their start date.