Pulp Quality Manager

About the role

The Corporate Quality Excellence Team is seeking a qualified candidate for the role of Pulp Quality Service Manager. This position’s primary responsibilities include strengthening customer quality relationships, supporting sales-driven strategic initiatives, and fostering strong partnerships with Domtar’s pulp operations. The successful candidate will ensure the highest standards of product quality, consistency, and value for both our mills and global customer base.

Responsibilities

• Multi-tasking while delivering on expected goals.
• Traveling internationally and domestically yet completing various tasks or projects.
• Contributing positively to customer experiences and sales.
• Continuously learning the Fluff and market pulp business, technology, and AI influences.
• Communicating effectively.

Requirements

• Expert in Fluff pulp and Absorbent Product equipment, testing, and troubleshooting.
• Knowledgeable about FDA and Hygiene regulated products.
• Previous participation in pulp customer audits and warehouse damages.
• Open and transparent team focus.

Qualifications

• Bachelor’s degree in engineering or science relevant to pulp science.
• Five years of experience with Fluff pulp and end uses.
• Strong skills in problem solving and critical thinking.
• Excellent time management with multi-requests being resolved within specific high-pressure deadlines.
• Proven interpersonal cross-departmental communication skills.

Skills

• Expert in Fluff pulp and Absorbent Product equipment, testing, and troubleshooting.
• Knowledgeable about FDA and Hygiene regulated products.
• Previous participation in pulp customer audits and warehouse damages.
• Open and transparent team focus.

Pay

Competitive base compensation with annual bonus potential.

Schedule

Full-time, permanent position.

Benefits

• 401(K) with company match.
• Medical/Dental Insurance.
• Paid vacation days and compa-sponsored holidays.
• Employer supported development and continuing education.
• Opportunities for increasing responsibilities and advancement.

Company Information

Domtar is an equal-opportunity employer. Qualified applicants will be considered without regard to age, race, color, sex (including gender identity or expression, sexual orientation, and pregnancy), marital status, religion, national origin, genetic information, disability, or veteran status. We are also committed to ensuring reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1974, and Title I of the Americans with Disability Act of 1990.