Public Utilities Regulatory Analyst IV

About the Role

Under the general direction of the Program and Project Supervisor (PPS), the PURA IV is responsible for planning and implementing consumer protection and other enforcement cases involving communications and energy companies.

Responsibilities

• Plans, organizes, leads and/or independently conducts the more complex investigations of violations of Public Utilities Code, generally-applicable consumer protection laws and Commission rules and regulations relating to consumer fraud including, but not limited to, unfair business practices, abusive marketing, unauthorized billing and facilities citing.
• Works with assigned PU Counsel and outside prosecuting agencies to prepare and litigate high-profile cases against persons or corporations suspected of violating the Public Utilities Code, consumer protection statutes and specific Commission rules and decisions.
• Gathers and analyzes evidence, interviews witnesses, prepares expert testimony and reports, testifies in hearings, assists attorneys in preparing briefs, and oversees the implementation of Commission decisions, if required, which may include coordinating with other divisions regarding fine collections, customer restitution and revocation of operating authority.
• Monitors the business practices of previously-investigated companies to ensure their adherence to the law.
• Assigned to informal enforcement actions which will involve preparing discovery, collecting industry data, communicating with industry representatives and individual providers, and negotiating settlement agreements.

Required Qualifications

• Ability to analyze complex regulatory issues.
• Ability to work well within a team environment as well as independently under tight time schedules.
• Ability to coordinate or participate in multiple projects.

Special Requirements

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages. Please number your responses in the same order as the questions are listed, 1-3. Do not consolidate your responses.

• Experience using quantitative skills and/or analytic tools to conduct economic, financial and/or policy analyses and develop conclusions and recommendations.
• Experience preparing and making presentations in formal hearings or conferences, or demonstrating the ability to explain issues clearly and persuasively.
• Experience investigating cases involving fraud, consumer protection, noncompliance with government statutes, or the enforcement and application of the California Public Utilities Code, Commission General Orders, and Rules of Practice and Procedure.

Application Requirements

Employment information on the STD 678 State Application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered. Only the most qualified candidates will be invited to an interview.

Required items to be submitted with your application:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume
• Statement of Qualifications (SOQ) - please see "Special Requirements" for instructions
• Cover Letter: Please submit a cover letter of not more than one typewritten page and no smaller than 11-point Arial font, single-spaced which describes how your training, experience, and education qualifies you for the position.

Work Location & Schedule

• Work Location: United States
• Telework: Hybrid
• Job Type: Permanent, Full Time

Pay

• $8,766.00 - $10,973.00
• New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date

8/6/2026