Public Sector Sales Strategy & Operations Manager

About the role

This is a true greenfield build. We're standing up our Public Sector business: federal, SLED (state, local, education), and healthcare from zero. The first sales reps are coming on board now, and the team is scaling incredibly fast from here. You'll be the dedicated Sales Strategy & Operations partner to this org, laying the operational foundation and acting as a strategic operator and chief-of-staff to the sales leaders building it. You won't inherit a playbook, you'll build one.

Responsibilities

• Serve as the embedded Sales Strategy & Operations business partner for GVPs operating within the Public Sector, Healthcare, Aerospace & Defense verticals and acting as a strategic operator and chief of staff to these sales leaders
• Stand up the operational core from scratch: forecast cadence (weekly/monthly/quarterly), reporting, and performance visibility — starting from a skeleton and hardening it into a reliable process with clear inputs and outputs
• Partner with sales leaders on the long-term operating model: territory design, headcount investment, and quota/comp structure as the business and certifications come online
• Own pipeline integrity: inspect current- and future-quarter pipeline continuously to make sure it's accurate and sufficient to hit targets
• Step in as the forecasting backstop when sales leaders or reps aren't available
• Adapt our Americas GTM systems and processes to public-sector nuances (channel/distributor motions, differing cert and sales-cycle realities across federal vs. SLED vs. healthcare)
• Develop a clear POV on how a high-functioning public-sector GTM operation should run — and advocate for it

Requirements

• You have 7–10+ years in Revenue/Sales Operations, with meaningful in depth experience in sales operations, sales strategy & planning as well as expertise in Public Sector, Healthcare, Aerospace & Defense verticals — not just analytical support
• You've operated as a true partner to senior sales leaders: you influence decisions, shape priorities, and earn credibility in the room (executive presence matters here)
• You've built operational infrastructure from zero in an early-stage or fast-scaling environment — you know what "good" looks like and can get there without a template
• Data-led and hands-on: equally comfortable setting strategy and rolling up your sleeves to build the thing
• You thrive in ambiguity and enjoy the build — this role has real open questions you'll help answer
• You have experience at a high-growth, consumption-based company (and how that shapes forecasting, metrics, and territory design) is a strong plus
• You have genuine interest in the space and the ability to learn it fast matter more