Public Safety Telecommunicator I

About the role

The Department of Public Safety Communications and Emergency Management (DPSCEM) is hiring multiple Public Safety Telecommunicator (PST) positions for its Emergency Communications Center (ECC). PSTs help save lives, protect property, and provide vital assistance to the Arlington County community by receiving and processing 9‑1‑1 emergency and non‑emergency calls and dispatching police, fire, and emergency medical service units promptly, efficiently, and professionally.

Responsibilities

• Receive and process 9‑1‑1 emergency calls and non‑emergency calls.
• Dispatch police, fire, and emergency medical service units in a prompt, efficient, and professional manner.
• Provide critical information and assistance to callers while coordinating response efforts.
• Maintain accurate records of calls, dispatches, and actions taken.
• Collaborate with other public safety agencies to ensure effective emergency response.

Requirements

• Complete every section of the application, including prior job responsibilities, duties, and supplemental questions.
• Attaching a resume does not replace a fully completed application.
• Incomplete applications will not be considered.
• Start date for this hire is January 11, 2027.