Public Safety Officer (Variable Shifts)

About the role

Nemours is seeking a Public Safety Officer (Full-Time), to join our Nemours Children's Health team in Orlando, Florida. Located in Orlando, Fla., Nemours Children’s Hospital is the newest addition to the Nemours integrated healthcare system. Our 130-bed pediatric hospital also features the area’s only 24-hour Emergency Department designed just for kids as well as outpatient pediatric clinics including several specialties previously unavailable in the region. A hospital designed by families for families, Nemours Children’s Hospital blends the healing power of nature with the latest in healthcare innovation to deliver world-class care to the children of Central Florida and beyond. In keeping with our goal of bringing Nemours care into the communities we serve, we also provide specialty outpatient care in several clinics located throughout the region. Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued. Learn more at Nemours.org.

Responsibilities

• Provide security and customer service to all associates, patients, visitors, providers, contractors and vendors on NCHFL property.
• Work the daily assigned post and report any incidents or suspicious activity.
• Patrol and provide a visible deterrence on NCHFL property (internally or externally) to prevent, detect or mitigate security incidents including theft, vandalism, trespassing, assault and intrusion.
• Respond to calls for service and codes via phone, radio or duress alert and appropriately de‑escalate or resolve the situation.
• Maintain order and enforce NCHFL policies and procedures regarding workplace violence and zero tolerance for improper behavior.
• Report security‑related incidents to the Public Safety Shift Supervisor and within the Public Safety/NCHFL reporting system.
• Enforce NCHFL parking regulations and the no‑smoking policy.
• Work with staff to conduct initial threat assessments and implement appropriate control measures.
• Monitor and enforce the Nemours Associate Badge policy.
• Assist in monthly security and environment of care drills and audits.
• Write clear and accurate reports documenting daily activities and shift events, passing pertinent information to the oncoming shift.
• Assist responding law enforcement and other first responders as appropriate.
• Perform other or special duties assigned by the Public Safety Shift Supervisor.

Requirements

• High School Diploma required.
• Minimum of three (3) to six (6) months of relevant experience required.
• Must possess and maintain a Florida Class D Security License.

Schedule

Work Schedule: Varying Shifts, including weekends.