Public Safety Officer (Overnight Shift)

About the role

The Public Safety Officer will provide security and customer service to all associates, patients, visitors, providers, contractors and vendors on Nemours Children’s Hospital – Florida (NCHFL) property.

Responsibilities

• Provide security and customer service to all associates, patients, visitors, providers, contractors and vendors on Nemours Children’s Hospital – Florida (NCHFL) property.
• Work his / her daily assigned post and report any incidents or suspicious activity.
• Patrol and provide a visible deterrence on NCHFL property (internally or externally) to prevent, detect or mitigate security incidents including but not limited to theft, vandalism, trespassing, assault and intrusion.
• Respond to calls for service and codes including via phone, radio or duress alert and appropriately de-escalate or resolve the situation.
• Maintain order and enforce NCHFL policies and procedures regarding workplace violence and zero tolerance for improper behavior.
• Respond to and appropriately report any security related incidents to the Public Safety Shift Supervisor and within the Public Safety / NCHFL reporting system.
• Enforce NCHFL parking regulations and policies as well as the NCHFL no smoking policy.
• Work with staff to conduct initial threat assessments and appropriate control measures.
• Maintain a secure environment for associates, patients, visitors, providers, contractors and vendors.
• Write clear and accurate reports documenting daily reports and shift activities and pass down pertinent information to the oncoming shift.
• Assist in monthly security and environment of care drills / audits.
• Aid in responding to and assisting law enforcement and other first responders as appropriate.

Requirements

• High School Diploma required.
• Minimum of three (3) to six (6) months experience required.
• Must possess and maintain a Florida Class D Security License required.

Qualifications

Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children’s hospitals — Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida — along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships. Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive. Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.