Public Safety Command Center Operator (Varying shifts)

About the role

The Public Safety Command Center Operator monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. They adjust systems or contact appropriate resources to correct variations to established parameters.

Responsibilities

• Receives work requests and dispatches work
• Makes emergency announcements
• Enters work orders
• Receives and relays call information to staff
• Aids in the flow of information to ensure the effective operation of key procedural and control systems
• Receives calls for service and dispatches Public Safety Officers as appropriate
• Pages out alarms, codes, and alerts as necessary
• Maintains radio contact and accountability for all Public Safety staff
• Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials
• Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems
• Maintains equipment and alarm status and enter service tickets as appropriate

Requirements

• High School Diploma required
• Minimum of three (3) to six (6) months experience required
• Possesses and maintains Florida Class D Security license required
• Proficient in all computer and technology applications utilized by Public Safety Department
• Working knowledge of security policies, procedures and practices
• Able to work varying shift assignments including nights, weekends and holidays

Qualifications

None specified

Skills

None specified

Benefits

None specified

Pay

Not specified

Schedule

Not specified