Public Safety Officer

Job Description

Duties/Responsibilities:

• Conducts proactive interior and exterior rounds to prevent, deter and identify potential criminal activity, identify safety concerns and public safety hazards.
• Responds to public safety calls for service and triages and addresses emergency situations.
• Performs a varying degree of patient watches and monitoring, rounding, parking lot audits and post assignments as directed by the Post Orders.
• Provide coverage at the Switchboard, Communication and Dispatch Center.
• Acts as a liaison between the hospital and local emergency services.
• Utilizes CCTV systems to identify, report and address public safety concerns.
• De-escalates crisis situations through verbal de-escalation techniques, when necessary uses physical restraint techniques.
• Actively contributes to a growing, high quality, community and customer service based safety program.
• Maintains a clean and organized post, equipment and vehicle and conducts basic cleaning when necessary.
• Supports the hospitals core values and mission by providing exceptional customer focused service for patients, visitors and staff.
• Per Diem Officers must work at least 3 shifts per month; 1 which is a weekend & 1 which is an overnight or shift coverage as needed. Per Diem Officers are also required to work 1 major summer holiday and 1 major winter holiday.

Education/Experience Required

• Thorough working knowledge of the hospital environment.
• Previous/current law enforcement and/or military experience preferred
• Minimum of 1 years’ experience in a related role required.
• Able to utilize a telephone, computer, communications and dispatch software.
• High school diploma or equivalent.

Registration/Certification

• Must obtain and maintain MA LTC within 6 months of employment
• Must maintain MA Driver’s License
• Must successfully Complete IAHSS Basic Security Office training within 60 Days of employment.
• Must obtain and maintain MOAB Certification within 3 months of employment. CPI or other may be substituted until training is offered by the organization.

Physical/Environmental Requirements

• This job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs.
• There will be occasional need for climbing stairs, lifting in excess of 50 – 100 lbs and sitting.
• Constant use of hearing, sight and speech.
• Frequent use of smell and touch.
• Frequent keyboard and telephone use.
• Constant concentration and problem solving.