Public Safety Manager (Full-Time)

Responsibilities

• Manage the operation of all Public Safety Departments – Security, Loss Prevention, First Aid, Parking Lot, and Risk Management.
• Conduct accident investigations to determine the root cause of guest and employee incidents.
• Routinely inspect all areas for hazards and other security related risks.
• Handle all litigation claims: reporting, investigating and maintaining files on potential claims, active claims, and lawsuits against the Park.
• Serve as corporate designee in litigation cases and testify on behalf of the company.
• Interpret, implement and update the Safety Compliance Manual, Emergency Response Manual, First Aid Standard Operating Procedures, First Aid Patient Care Protocols and support Corporate Safety and Health Standards.
• Maintain records and produce use of force reviews of security-related incidents.
• Communicate with Park management and Team Members on any Safety and/or Security threats that exist or may come to exist.
• Meet and review Emergency Response Procedures with local, county, state and federal agencies on a periodic basis.
• Develop training program for Park leadership and Public Safety employees.
• Cook up scaled emergency response simulations in conjunction with local, county, state, and federal agencies.
• Cook with other departments to proactively manage team member and guest entry/exit experience.
• Create and maintain Public Safety departments’ expense and labor budgets.
• Ensure departments are operating within outlined budget.
• Implement and maintain the Public Safety manuals.
• Ensure all trainings are completed while reviewing training courses annually and auditing staff regularly.
• Serve as a liaison and manager of off-duty police officers working for Six Flags Over Georgia.
• Monitor department Team Member Voice survey scores and assist in the development of initiatives to address areas of needed improvement.
• Serve as Park Guest Service Ambassador and work to resolve all concerns brought to your attention.

Qualifications

• Bachelor’s degree in Law Enforcement, Business, related field, or equivalent work experience required.
• OSHA 30 certification required.
• Strong background in Security and/or police operations.
• In-depth knowledge of Georgia and Cobb County ordinances and law enforcement guidelines.
• Must possess strong organizational skills and be able to multitask under high-pressure emergencies.
• Demonstrated leadership abilities with a team-oriented approach.
• Excellent communication skills, both written and verbal.
• Must have a valid driver’s license.
• Computer literacy with proficiency in Microsoft Office applications.
• Will be required to work various shifts as project and park needs dictate, including nights, weekends and holidays.
• Must have the ability to stand, walk, crouch, bend, stoop, kneel and lift up to fifty pounds occasionally.