Public Safety Liaison
About the role
Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities. This role directly serves as a critical bridge between autonomous vehicle (AV) operations and the municipal emergency management community.
Responsibilities
- Build and maintain relationships and partnerships with a range of public safety and community organizations to strengthen trust and understanding of autonomous vehicle (AV) operations.
- Participate in classroom, field-based, and virtual training sessions on emergency preparedness, incident response, crisis management, and recovery operations as it relates to autonomously driven vehicles.
- Conduct drills, tabletop exercises, and full-scale simulations to assess readiness and identify improvement areas.
- Serve as a subject matter expert in emergency management practices, policies, and procedures.
- Collaborate with cross-functional teams to integrate emergency preparedness into organizational operations.
- Maintain compliance with local, state, and federal emergency management regulations and standards.
- Support real-world incident response when required, providing guidance and coordination as needed.
- Educate public safety agencies on how emerging transportation technologies operate, how they respond during emergency situations, and the best practices for safe and effective interaction.
- Work closely with municipal public safety officials to ensure the safe introduction of emerging transportation technology.
- Apply a technical understanding of new transportation technologies to support incident response and provide clear, concise information to emergency management personnel.
Requirements
This is a remote role with on-call responsibilities and occasional travel required, estimated at less than 20%. Must reside in or within close proximity to the designated region.
Qualifications
- FEMA Independent Study Incident Command System 100; Introduction to the Incident Command System
- FEMA Independent Study Incident Command System 200; Basic Incident Command System for Initial Response
- FEMA Incident Command System 300; Intermediate ICS for Expanding Incidents
- FEMA 700; An Introduction to the National Incident Management System
- 5+ years of experience in emergency management, public safety, or disaster response.
- Ability to define, build and maintain a broad network of working relationships
- Existing networks and contacts in public safety agencies beyond Law Enforcement and Fire/EMS, community facing organizations, and state and local government agencies
- Excellent presentation, communication, and facilitation skills
- Familiarity with risk assessment, hazard mitigation planning, and continuity of operations (COOP)
- Experience with EOC exercises (tabletop, functional, full-scale)
- Excellent written and verbal communication skills, with the ability to engage effectively with stakeholders.
Skills
- Technical understanding of new transportation technologies
- Emergency management practices, policies, and procedures
- Public safety and community organization relationships
- Collaboration and integration of emergency preparedness into organizational operations
- Compliance with local, state, and federal emergency management regulations and standards
- Real-world incident response and coordination
- Education and training of public safety agencies
- Safe introduction of emerging transportation technology
- Clear, concise communication with emergency management personnel
Benefits
Information Security: Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.
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