Safety & Security Liaison

About the role

Community House Mental Health Agency (CHMHA) provides a supportive family atmosphere in Seattle and King County for individuals with severe and persistent mental illness. The Safety & Security Liaison prepares for and responds to incidents involving tenants and visitors at the Patricia K. building, with special emphasis on challenges related to mental illness and substance use disorders.

Schedule

Monday – Thursday, 8:00 PM – 6:00 AM (1.0 FTE). The liaison works alongside another Safety & Security Liaison for 6 hours of a 10‑hour shift, sharing janitorial duties during the overlap.

Responsibilities

• Patrol Patricia K. and adjacent grounds, parking lots, and operate entry via electronic entry/exit doors.
• Respond to disruptive persons/events using de‑escalation techniques to neutralize situations and mitigate negative outcomes.
• Provide on‑site stand‑by service or escort services for tenants when requested.
• Report potential conduct issues and policy violations by tenants to the Director of Housing and Property Manager.
• Address trespassing concerns, including working with local authorities to establish entry restrictions.
• Coordinate with external safety and law‑enforcement agencies in a respectful and courteous manner.
• Participate in emergency preparedness, including workplace violence prevention training, overseeing drills/exercises, and annual emergency/risk assessments.
• Report and document all incidents using standard processes.
• Perform general cleaning duties when time allows, such as routine bathroom/laundry room cleaning and trash management.
• Other duties as assigned.

Benefits

• Company‑paid medical, dental, vision, and disability insurance.
• 403(b) retirement plan with employer match.
• Continuing education credit.
• Personal unlimited Orca Card.
• Employee assistance program offering financial, mental, and legal assistance.