Public Safety Dispatcher

The Position

The individual hired for this vital role will answer incoming calls for Police, EMS and Fire to help keep the public safe. Will perform a variety of routine clerical, administrative and technical work in receiving and dispatching routine and emergency information. Dispatchers are a key component to the safety of our community. They need empathy, compassion, and the ability to keep calm in distressing situations. No experience? Our staff work side-by-side with new dispatchers to help them reach their potential. New hires receive hands-on training to become APCO certified in Telecommunications and Emergency Medical Dispatch.

About the Role

This position is full-time and benefit-earning. Benefits include medical, dental, vision and life insurance as well as paid vacation leave, sick leave, holiday pay, floating holidays, comp time, and a matching retirement plan. The City also offers supplemental insurance along with a Health Savings Account, in which the City contributes up to $1,680/year to help employees cover out-of-pocket medical expenses. This position is covered by the FOP Contract, which establishes wages, holidays, leave accrual, and shifts. The current advertised hourly wage expires September 30, 2026 and is set to increase on October 1, 2026. See the FOP Contract for details.

Location and Hours

This position is located at the Alliance Police Department and involves shift work on days, nights, and weekends to ensure 24-hour coverage for the safety of the public. Dispatchers typically work 10-hour shifts.

Benefits

Benefits include medical, dental, vision and life insurance as well as paid vacation leave, sick leave, holiday pay, floating holidays, comp time, and a matching retirement plan. The City also offers supplemental insurance along with a Health Savings Account, in which the City contributes up to $1,680/year to help employees cover out-of-pocket medical expenses. This position is covered by the FOP Contract, which establishes wages, holidays, leave accrual, and shifts. The current advertised hourly wage expires September 30, 2026 and is set to increase on October 1, 2026. See the FOP Contract for details.

Qualifications

No experience? Our staff work side-by-side with new dispatchers to help them reach their potential. New hires receive hands-on training to become APCO certified in Telecommunications and Emergency Medical Dispatch.

Requirements

• Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting or bookkeeping;
• Two (2) years of increasingly responsible related experience, or any equivalent combination of related education and experience;
• Must have passing typing test score of at least 30 WPM;
• Must have no felony convictions, ability to become Certified Emergency Medical Dispatcher within one year and become a Notary Public;
• Must pass background checks in order to access department and state-wide information systems.

Contact Information

Contact the City of Alliance Human Resource Office to schedule.

How to Apply

Submit your application through the City’s online application system by clicking APPLY on this page, or Access our online application system at the Alliance Public Library, or If you need assistance to actively participate in the application process, please email us at jobs@cityofalliance.net or visit us at 324 Laramie, or call Human Resources at 308-762-5400. For a Full Job Description, Click The Link Below.