Public Safety Coordinator (Temp to Hire)

Responsibilities

• Welcome and assist artists, agents, and their crews with a friendly and professional attitude as a representative of the SFJAZZ team.
• Track and maintain accurate records of contractor and visitor sign-ins/logs.
• Manage and distribute the return of temporary keys and badges.
• Handle incoming mail and packages (e.g., USPS, FedEx, UPS) and ensure proper delivery or pick-up by the respective parties.
• Monitor the exterior camera system to maintain security, enforce parking regulations in designated areas, and ensure the driveway remains clear for the SFJAZZ van.
• Coincide with local authorities (SFPD) as needed, adhering to SFJAZZ protocols.
• Coincide with staff from the B-side Restaurant partner.
• Coincide and open the lobby daily according to operational needs.
• Identify, report, and document any unusual activities or security concerns.
• Report facility maintenance issues (e.g., lighting, plumbing) to appropriate staff.
• Perform additional tasks and responsibilities as assigned.

Qualifications

• Minimum of 3 years of experience.
• Excellent verbal, communication, interpersonal and customer service skills.
• Highly organized, team worker, with the ability to stay calm under pressure while maintaining open communication.
• Commitment to and ability to articulate the SFJAZZ Vision, Mission and Values.
• Superior customer service skills.
• Availability to work variable schedules, including days, evenings, weekends and holidays.

Work Schedule And Conditions

• This position offers full-time hours, coverage primarily for swing shifts during show nights, with additional shifts as needed.
• The schedule requires consistent evening and weekend availability, along with occasional daytime and overnight (graveyard) shifts to accommodate the diverse needs of events.
• The roll is temporary for three to six months, with the opportunity to become a regular full-time staff of SFJAZZ.
• This role does not offer benefits during the temporary period.
• The SFJAZZ season generally operates on a performance schedule of Thursday-Sunday, in addition to rentals and education events which are typically held Monday-Thursday, generally late September through early August.
• Physical requirements include ability to safely navigate stairs, extended periods of time standing, working in dark environments and lifting up to 35 pounds.