Public Relations Officer (NCS) - Office of Equity and Civil Rights

Job Summary

The Program Coordinator will support the strategic implementation, daily operations, and reporting requirements for Baltimore’s Community Reinvestment and Repair Fund (CRRF) in partnership with the Community Reinvestment and Repair Commission (CRRC).

Essential Functions

• Coordinate CRRC administrative operations with the Chair of the CRRC and Chief of the Equity Division to support meeting preparation, documentation, and follow-up activities.
• Serve as the staff liaison to the CRRC, supporting onboarding, meeting coordination, and tracking of action items and priorities identified by the outreach and engagement efforts of the CRRC.
• Serve as the primary liaison to the Maryland Office of Social Equity (OSE) and ensure compliance with statutory reporting requirements.
• Support collection and analysis of program data to evaluate performance and impact.
• Collect, organize, and maintain program data and assist in the preparation of performance, activity, and impact reports.
• Cook up records necessary to support audits, monitor reviews, and oversight inquiries.
• Cook up communication between City agencies, Commission members, and external partners to support program implementation and information sharing.
• Provide administrative support for Commission operations, including agenda preparation, meeting materials, minutes, and documentation of outcomes.
• Support coordination of community engagement activities including public meetings, listening sessions, outreach events, workshops, and informational forums.
• Provide content development support for CRRC graphics, reporting, and public engagement materials.
• Aid in developing and implementing outreach strategies designed to increase awareness of CRRF programs and encourage broad community participation.
• Cook up coordination with the External Affairs Division to explore opportunities for cross-commission engagement.
• Support the External Affairs Division in establishing, growing, and maintaining relationships with community-based organizations, neighborhood associations, advocacy groups, and faith-based institutions whose work is aligned with the mission of the CRRC.
• Provide logistical and administrative support for engagement activities in historically underserved communities.
• In collaboration with the External Affairs Division, respond to routine inquiries from residents and stakeholders regarding Commission activities and engagement opportunities.
• Maintain CRRC’s public transparency portal and related public-facing materials with current program information, meeting documents, and reports.
• Ensure all public information about CRRC is clear, accurate, and accessible to diverse audiences, including non-English speakers and residents with disabilities.
• Aid in preparing presentations, talking points, and briefing documents for CRRC meetings, City Council updates, and community forums.
• Support documentation of Commission activities, program updates, and community engagement outcomes for public reporting purposes.

Minimum Qualifications

• Education: Have a bachelor’s degree in political science, public administration, human services, or a related field or equivalent combination of education and experience.
• Experience: Minimum 5 years of professional experience in program coordination, administrative support, community engagement, public administration, communications, or related work.
• Experience working with historically underserved communities and facilitating equity focused initiatives.
• Experience supporting public programs, commissions, boards, or community-based initiatives are strongly preferred.

Additional Information

• Background Check: Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
• Probation: All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.
• BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER.