Public & Labor Account Executive

Position Summary

Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. ACA, mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives.

Responsibilities

• Builds and maintains strong relationships with a locally-aligned book of business to ensure case renewal and retention.
• Delivers renewals, cross-sales, up-sales, and grows sales.
• Determines concerns/barriers for retention of customers; identifies top concerns and reviews mitigation strategy with leadership.
• Discusses and presents solutions, collaborates with internal partners to enhance customer experience.
• Collaborates with account team members and functional support areas on more complex product or service issues to ensure client's needs are met.
• Offers creative product and service solutions to address client's evolving needs.
• Monitors client's product lines and services to ensure customer satisfaction.
• Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book.
• Reviews and consultatively presents customer reporting with meaningful analytics, trending, and insightful recommendations for additional programs and services.

Required Experience

• 3-5 years of relevant industry experience
• Multi-functional experience, e.g., underwriting, actuary, underwriting, network
• Experience making formal presentations
• Health & Life Insurance License required in their state of residence

Education

• Bachelor’s degree in business or equivalent work experience

Anticipated Weekly Hours

• 40

Time Type

• Full time

Pay Range

The Typical Pay Range For This Role Is $46,988.00 - $121,543.00

Additional Information

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.