Public Involvement Coordinator

About the role

This Opportunity WSP is currently initiating a search for a Public Involvement Coordinator for our Washington, DC office. Be involved in projects with our Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.

Responsibilities

• Develop effective public outreach materials to maximize public awareness and understanding of infrastructure projects
• Take initiative on and ownership of public involvement tasks to develop effective strategies that solicit public input
• Organize and participate in stakeholder and public engagements and implement public involvement tools and strategies
• Serve as liaison between projects, stakeholders, and the community to help inform project development
• Develop and implement messaging and engagement strategies that educate the community on the purpose, need, benefits and perceived impacts of projects and programs
• Write content for a variety of communication channels, including website, social media, presentations, marketing materials and media notifications
• Coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups and/or other stakeholders as assigned
• Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues
• Analyze public feedback and comments and draft responses to public inquiries, escalated stakeholder issues, and media inquiries
• Implement strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram etc.)
• Review and analyze stakeholder feedback, including digital impressions and interactions
• Develop survey questions to collect input from stakeholders on range of topics, and analyze and summarize results
• Direct the work of support services such as graphic design, website development, video, and photography as needed
• Monitor, archive and escalate media coverage of project issues
• Work closely with project teams and clients on communications alignment with client priorities and program messaging
• Identify opportunities for community and professional involvement for the project team
• Build strong relationships with internal and external clients and assist with business development activities
• Interact in a clear and concise manner with a variety of diverse audiences
• Perform other duties as assigned or required by WSP USA Inc. and our clients

Requirements

• Bachelor's Degree in Communications/Public Relations, Marketing, Journalism, Urban Planning or a related field
• 3-5 years of communications or planning experience
• Outstanding oral, written and interpersonal communication skills
• Superior organizational, time management and creative skills
• Proven experience writing content for website, social media, and media notifications
• Ability to understand and translate complex, technical information into easy-to-understand content for public consumption
• High attention to detail; proofreading skills
• Deadline driven with the ability to multi-task in a fast-paced environment
• Proven experience using social media for outreach campaigns
• Strong computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint
• Able to work effectively with teams and demonstrate initiative to lead tasks
• Able to work well with the public and interact effectively with all organizational levels, including senior management
• Able to work meetings and events on some nights and weekends
• Able to travel to facilitate meetings and events
• Candidate must be able to immediately work in the United States on a full time permanent basis

Qualifications

• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

Benefits

WSP provides a comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career. These benefits include coverage related to medical, dental, vision, disability, and life; retirement savings; paid sick leave; paid vacation (or other personal time); paid parental leave; and paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Pay

Expected Salary (all locations): $80,500 - $110,500

Schedule

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Skills

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Benefits

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Contact Information

For more information about this opportunity, please contact [Contact Information].