Public Involvement Coordinator

Responsibilities

• Manage day-to-day operations for assigned public involvement projects
• Develop effective public outreach strategies for high profile transportation projects
• Create, edit, and produce public involvement documents
• Monitor and respond to public inquires via public hotlines and emails accounts
• Be available to hotline 24 hours per day, 7 days per week
• Organize events including open houses, workshops, public hearings, neighborhood meetings, ground breakings, ribbon cuttings, workshops, one-on-one meetings and other public events
• Produce and maintain stakeholder databases
• Develop public outreach materials and coordinate distribution among project team members, stakeholders, and client as needed
• Interact with the public utilizing a wide range of traditional and innovative communication methods
• Act as a liaison between technical project team members and the public
• Prepare, compose, and maintain letters, documents, and spreadsheets using Microsoft Office applications ((Word, Excel, PowerPoint, Outlook, and Access)
• Participate in business development activities and engage with key clients
• Perform other duties as assigned or required by DEA and our clients

Qualifications

• Bachelor’s Degree in Communications or Public Relations
• 3-8 years of experience planning and conducting outreach or public involvement activities, or community/public relations, city or state planning, or general communications experience
• Excellent writing and public speaking skills
• Detail oriented and enthusiastic with demonstrable knowledge of and ability to implement various public involvement techniques
• Excellent people skills including the ability to communicate clearly, listen and summarize information, document interactions, and problem-solve or reduce conflicts when possible
• Must be able to communicate effectively in written and oral formats including speaking to people one-on-one, in small groups, and to large groups
• Able to understand and explain technical information to a variety of audiences, often in high-profile situations
• Able to complete complex work assignments on schedule, with limited supervision
• Adobe creative suite or other graphics programs a plus