Public Involvement Coordinator

About the role

This Opportunity WSP is currently initiating a search for a Public Involvement Coordinator for our Washington, DC office. Be involved in projects with our Practice and be a part of a growing organization that meets our client’s objectives and solves their challenges.

Responsibilities

• Develop effective public outreach materials to maximize public awareness and understanding of infrastructure projects
• Take initiative on and ownership of public involvement tasks to develop effective strategies that solicit public input
• Organize and participate in stakeholder and public engagements and implement public involvement tools and strategies
• Serve as liaison between projects, stakeholders, and the community to help inform project development
• Develop and implement messaging and engagement strategies that educate the community on the purpose, need, benefits and perceived impacts of projects and programs
• Research and write content for a variety of communication channels, including website, social media, presentations, marketing materials and media notifications, and talking points
• Cook up and coordinate and participate in virtual and in-person public meetings and community events with various neighborhood groups and/or other stakeholders as assigned
• Attend external project, agency, and community meetings to provide public involvement updates and identify public involvement issues
• Analyze public feedback and comments and draft responses to public inquiries, escalated stakeholder issues, and media inquiries
• Implement strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram etc.)
• Review and analyze stakeholder feedback, including digital impressions and interactions
• Develop survey questions to collect input from stakeholders on range of topics, and analyze and summarize results
• Direct the work of support services such as graphic design, website development, video, and photography as needed
• Monitor, archive and escalate media coverage of project issues
• Work closely with project teams and clients on communications alignment with client priorities and program messaging
• Identify opportunities for community and professional involvement for the project team
• Build strong relationships with internal and external clients and assist with business development activities
• Interact in a clear and concise manner with a variety of diverse audiences
• Perform other duties as assigned or required by WSP USA Inc. and our clients

Requirements

• Bachelor's Degree in Communications/Public Relations, Marketing, Journalism, Urban Planning or a related field
• 3-5 years of communications or planning experience
• Outstanding oral, written and interpersonal communication skills
• Superior organizational, time management and creative skills
• Proven experience writing content for website, social media, and media notifications
• Ability to understand and translate complex, technical information into easy-to-understand content for public consumption
• High attention to detail; proofreading skills
• Deadline driven with the ability to multi-task in a fast-paced environment
• Proven experience using social media for outreach campaigns
• Strong computer skills with proficiency in Microsoft Office, Word, Excel, and PowerPoint
• Able to work effectively with teams and demonstrate initiative to lead tasks
• Able to work well with the public and interact effectively with all organizational levels, including senior management
• Able to work meetings and events on some nights and weekends
• Able to travel to facilitate meetings and events
• Candidate must be able to immediately work in the United States on a full time permanent basis

Qualifications

• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies

Preferred Qualifications

• Communications/public involvement experience with infrastructure (transportation, energy, water, construction, etc.) projects
• Graphic design skills with proficiency in Adobe suite products (InDesign, Photoshop, etc.)
• Bilingual in Spanish with the ability to communicate effectively in Spanish and provide written and in-person translations for materials and at public events
• Previous experience with planning public meetings (in-person and virtual)
• Local candidate (DC/MD/VA)

Pay

Expected Salary (all locations): $80,500 - $110,500

Schedule

N/A

Benefits

• Comprehensive suite of benefits focused on a providing health and financial stability throughout the employee’s career

About WSP

WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper.

Notice To Third Party Agencies

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.