Public Information Officer 1 -2 (Social Media Specialist)

Our mission is to ensure the physical, operational, and financial integrity of the regional flood risk management system in southeastern Louisiana as a defense against floods and storm surge from hurricanes. We accomplish this by working with local, regional, state, and federal partners to plan, design, construct, operate, and maintain projects that reduce the probability and risk of flooding for residents and businesses within our jurisdiction.

About the role

This entry-level public information position focuses on social media management, digital communications, multimedia production, and visual storytelling for SLFPA-E and its subdivision levee districts. The employee creates and publishes engaging digital content, photographs and records agency operations, maintains website and digital-signage content, monitors social media activity and performance, and provides communications coverage for tours, meetings, public events, and outreach activities. The position also supports emergency communications during hurricanes, flooding, severe weather, and other significant incidents.

Success in this role requires strong writing, creativity, organization, attention to detail, digital-media skills, and the ability to communicate technical and public-safety information clearly to a broad audience.

Key Competencies

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity, and honesty, regardless of circumstances or personal benefit.
• Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.
• Demonstrating Initiative: The ability to assess situations independently and take proactive steps to address them without being prompted or instructed by others.

Qualifications

Minimum Qualifications:

• Three years of experience in public relations, journalism, marketing, content creation, social media management, or graphic design; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

Experience Substitution: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience toward the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours, which substitutes for a maximum of four years of experience in any field.

Responsibilities

This position will be responsible for the following:

• Social Media Content and Platform Management
• Multimedia Production, Livestreaming, and Visual Storytelling
• Website, Digital Signage, and Digital Communications
• Events, Outreach, and Asset Tours
• Emergency Communications and Other Duties

Appointment Type: This position can be filled as Probational, Promotional, Lateral Transfer, Detail to Special Duty, or Job Appointment.

Career Progression: This position participates in a Career Progression Group.