PT TELLER I
RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. We are dedicated to building relationships, contributing to our communities, and embracing boldness.
About the role
At RCB Bank, every role plays a critical part in delivering exceptional service to our customers and communities. This position reflects our commitment to building strong, meaningful relationships and maintaining the highest standards of integrity, professionalism, and customer care. We foster a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of our communities.
We are committed to creating an outstanding experience for our customers in every interaction. All employees are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to RCB Bank’s standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.
Responsibilities
- Provide excellent customer service and promote bank products/services.
- Process transactions and pay out funds in accordance with bank procedures, regulatory, and legal compliance requirements.
- Obtain customer identification, signature, and other necessary information, recording all transactions according to regulations and procedures.
- Examine cash, checks, or other documents submitted for transactions to guard against bank loss.
- Balance drawer at the end of shift and report any outages to Teller Supervisor.
Requirements
- High school diploma or GED.
- Successful completion of teller essentials training program after hire.
Qualifications
What would make you a great fit:
- Clear and effective communication with customers and co-workers.
- Ability to manage multiple tasks/projects and deadlines simultaneously.
- Care about your community and a desire to be involved.
What might set you apart:
- Previous teller experience.
- Previous cash handling experience.
Benefits
RCB Bank is committed to ensuring the health and general wellbeing of all employees by providing a wide variety of competitive benefit programs (subject to eligibility):
- Medical Plan
- Prescription Drug Plan
- Teladoc™
- Dental Plan
- Vision Plan
- Flexible Spending Accounts (Healthcare & Dependent Care)
- Life and AD&D Insurance
- Disability Plans
- Life Assistance Plan (EAP)
- Multiple Supplemental Plans
- Sick Leave
- Paid Federal Holidays
- Vacation and PTO
- 401(k)
- ESOP
Schedule
- Monday - Friday: 10:00 AM - 3:00 PM
- Rotating Saturdays: 8:45 AM - 12:00 PM
Working Conditions
Individuals in this position must be able to perform essential functions and physical demands with or without reasonable accommodation:
- Office environment within a climate-controlled facility, which can be high-traffic during peak service times.
- Frequent use of telephone, computer, and other office equipment.
- Typically seated at a personal desk for most of the day.
- Ability to work effectively as a member of a team and independently.
- Capability to work harmoniously with diverse personalities of co-workers, staff, and customers.
- Regular and reliable attendance, with the ability to work varying hours.