PT Teller I

What We Offer

RCB Bank is committed to creating an outstanding experience for our customers in every single interaction, and we desire to differentiate RCB Bank from the competition through exceptional standards of service. All employees, whether in person, on the phone, through email, or online are expected to conduct themselves with the utmost level of professionalism and customer service while adhering to the RCB Bank standards of service: Integrity, Reputation, Professional, Empowered, Welcome, Ownership, Action, Responsive, Relational, and Excel.

What You'll Do

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, check and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

What You Must Have

• Customer service and cash handling experience
• A high school diploma or GED
• Successful completion of teller essentials training program after hire

What Might Set You Apart

• Previous teller experience

What You Can Expect

• Perform Essential Functions And Physical Demands Within These Documented working conditions with or without reasonable accommodation: This position is in an office environment within a climate-controlled facility that can be high-traffic during peak service times. There is frequent use of the telephone, computer and other office equipment associated with this position. Individuals in this position are typically seated at their personal desk for most of the day. The individual responsible for this role must be able to perform job functions with general supervision and work effectively as a member of a team and independently.
• Work harmoniously with diverse personalities of co-workers, staff and customers
• Regular and reliable attendance and the ability to work varying hours

About the Role

RCB Bank is dedicated to fostering a culture where every team member understands their purpose and impact on our mission to serve the financial needs of our customers while contributing to the economic vitality of the communities we call home.

Requirements

High school diploma or GED

Qualifications

Customer service and cash handling experience

Skills

Clear communication, effective problem-solving, attention to detail, multitasking, community involvement

Benefits

N/A

Pay

N/A

Schedule

N/A