PT Teller I

About the role

RCB Bank is seeking a dynamic individual to join our team as a Teller. This role plays a crucial part in delivering exceptional service to our customers and communities.

Responsibilities

• Obtain customer identification, signatures and other required information; record and process all transactions according to regulations and procedures.
• Examine cash, checks, and other documents submitted for the transaction to verify authenticity, detect potential fraud or suspicious activity, and protect against financial loss; follow procedures for escalating transactions or behaviors that appear unusual or outside normal activity.
• Professionally assist customers with questions and concerns during transactions; provide accurate information and refer customers to supervisors or appropriate departments when issues require additional support.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

Requirements

• You can communicate clearly and effectively with customers and co-workers.
• You understand basic fraud indicators and are committed to proper escalation procedures.
• You can manage multiple tasks/projects and deadlines simultaneously.
• You care about your community and have a desire to be involved.

Qualifications

• Customer service and cash handling experience
• High school diploma or GED
• Successful completion of teller essentials training program after hire

Skills

• Effective communication skills
• Understanding of basic fraud indicators
• Ability to manage multiple tasks
• Caring about the community

Benefits

• Medical Plan
• Prescription Drug Plan
• Teladoc™
• Dental Plan
• Vision Plan
• Flexible Spending Accounts (Healthcare & Dependent Care)
• Life and AD&D Insurance
• Disability Plans
• Life Assistance Plan (EAP)
• Multiple Supplemental Plans
• Sick Leave
• Paid Federal Holidays
• Vacation and PTO
• 401(k)
• ESOP

Pay

Details on pay are subject to change and will be communicated to candidates during the hiring process.

Schedule

Details on schedule are subject to change and will be communicated to candidates during the hiring process.