Teller I (PT)

ESSENTIAL DUTIES

• Provides a welcoming environment and communicates professionally and effectively with customers and other members of the team
• Displays passion for serving others and consistently executes exceptional quality service
• Performs routine bank teller paying and receiving tasks, including making deposits, withdrawals, transfers, receiving loan payments, cashing checks, verifying endorsements, placing Reg CC holds, cash advances, etc.
• Maintain and balance the cash drawer by accounting for cash assigned, received, and disbursed
• Actively contributes to help meet the banking center’s goals, as well as individual referral goals
• Maintains current knowledge and adheres to all rules/regulations and internal audit controls related to banking center teller operations
• Participates in job specific training and other various Bank training programs, as necessary
• Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
• Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
• Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
• Performs other related duties as required and assigned

Qualifications

• High school diploma or GED
• Prior cash-handling experience required
• Demonstrated ability to retain, recall, and consistently apply detailed procedural information
• Strong attention to detail and ability to maintain focus while performing repetitive and regulated tasks
• Able to follow multi-step processes and exercise judgment within established guidelines
• Strong reliability, accountability, and integrity when handling cash and confidential information
• Bilingual in English and Spanish required
• Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)

ORGANIZATION

• This position reports to the Service Manager
• This position does not oversee other positions

Training Requirements

• All employees are required to attend scheduled mandatory training and complete online regulatory compliance training courses applicable to their specific job function
• In all situations, employees must ensure that their actions fully comply with all federal banking laws and regulations, including internal bank policies and procedures

Community Involvement

• Lone Star National Bank’s Mission Statement includes a commitment to helping our communities grow by serving them with pride and integrity
• All employees are encouraged to volunteer for bank sponsored activities, civic, charitable and community events and to be active in the communities we serve