PT Server
About the role
The Server position at MBK Senior Living is dedicated to enhancing the dining experience for residents, family members, and visitors. This role involves making residents feel welcomed and comfortable, ensuring cleanliness and adherence to policies, and assisting with community marketing efforts.
Responsibilities
- Takes written food orders and serves meals to residents, family members, and visitors in a professional, efficient, and courteous manner, ensuring customer satisfaction.
- Aids residents with meal/menu selections as necessary or requested.
- Uses proper etiquette and manners while waiting tables, being courteous and professional (serving from the left, clearing used dishes between courses, etc.).
- Reviews residents' dietary needs, as outlined by the Supervisor.
- Tracks resident attendance at meals and provides that information promptly to the appropriate person.
- Ensures that all residents are greeted and seated properly, making extra efforts to integrate new residents and make them feel welcome and comfortable.
- Maintains a clean and sanitary dining area and complies with all policies and procedures regarding the proper handling and serving of food.
- Displays tact and friendliness when dealing with residents, team members, and guests.
- Aid in community marketing efforts through positive interactions, dress, and behavior by following all grooming and dress standards.
- Serves, cleans, resets tables, returns dishes to kitchen.
- Cleans and sets up all dining and food service areas, including stocking condiments, pulling old items, and restocking as necessary.
- Assists with other kitchen and dining services to ensure residents have a positive dining experience.
- Reports any safety or equipment issues to the Supervisor.
- Other duties as assigned or directed by Supervisors or designees of the Executive Director.
Requirements
- Age over 18 years or have proper work permit and authorization documentation.
- Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment).
- Basic counting skills as required by the position (tracking meals/residents, etc.).
- Good communication skills including the ability to speak, write, understand, and read English.
- Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.).
- Must be mindful regarding the use of resources and supplies, minimizing waste and misuse when possible.
- Able to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public.
- Complete the dining room training course with CCG.
- Meet and maintain all state specific regulatory requirements.
- Physical demands: Must be mobile and able to perform the physical requirements of the job including standing for long periods of time, bending, kneeling, stooping, pushing, pulling, and repetitive motion. Able to move intermittently throughout the work day and throughout the community. Must be able to lift/carry 40+ lbs., push and pull carts as necessary.
Qualifications
- Exposure to restaurant operations or the ability to learn.
- Must meet and maintain all state specific regulatory requirements.
Skills
- Customer service skills.
- Attention to detail.
- Time management skills.
- Ability to work independently and as part of a team.
Benefits
Full-time benefits include a rich benefits package including medical, dental, vision, and 401(k) matching up to 4%. Additional benefits include childcare and eldercare assistance, flexible spending accounts, and team member discounts on health and wellness resources.
Pay
Competitive salaries are offered based on experience and qualifications.
Schedule
Shifts are 3:30 PM to 7:00 PM, which includes weekends.
Company Information
MBK Senior Living is committed to creating a positive work environment and supports team members, residents, and the community. The company has been in operation for over 30 years and is recognized as one of the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 2017. MBK Senior Living is an equal opportunity employer.