PT Sales Associate: HYOU (Fine Jewelry)

About the Brand

We’ve spent decades inside the jewelry industry designing, scaling, watching the same stories get told. We saw who it celebrated. And who it left out. HYOU was born from the decision to do things differently. To reimagine what jewelry could mean when it’s made for her, not handed to her. If you’ve ever felt unseen in the brilliance, we made this brand with you in mind. And we’re just getting started.

HYOU is for the woman who doesn’t wait to be chosen. She chooses herself. Not someday. Every day. JUST BECAUSE.

At HYOU Fine Jewelry, we are committed to working with dynamic Part-Time Sales Associates who are passionate about delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

Position Qualifications

• Minimum Age: Must be at least 18 years old to align with company standards.
• Experience: A background in retail, luxury retail, or high-touch client-facing roles, demonstrating expertise in premium customer service, brand representation, and building relationships with discerning clients.
• Availability: Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays, showcasing a commitment to operational excellence.
• Physical Requirements: Maintain an active presence on the sales floor, with energy and focus while standing, walking, using ladders, and lifting up to 50 pounds to meet business demands and deliver an elevated customer experience.

Hourly Pay Range

HOURLY PAY RANGE: $21 to $23. Compensation will be determined based on the candidate's experience, skills, competencies, and qualifications.

Interpersonal Skills

• Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills.
• Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges.
• Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams.
• Strong Communicator: Effectively shares information, listens actively, and builds positive relationships with team members and clients to support a collaborative environment.
• Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism.
• Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience.
• Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness.

Key Performance Indicators (KPI’s)

• Sales Performance: Drive results by focusing on conversion rates, Units Per Transaction (UPT), Average Unit Retail (AUR), and return clients.
• Customer Retention: Deliver personalized experiences, leverage effective networking, and maintain exceptional Net Promoter Scores (NPS), fostering lasting relationships and loyalty.
• Task Management: Demonstrate efficiency and reliability in completing tasks accurately and on time.

About LEAP

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!

LEAP Perks

• Bonus Eligible
• MEDICAL, DENTAL & VISION benefits (must average 32+ hours a week)
• AllOne Health - Employee Assistance Programs
• 401K
• Accrued PTO: Part-Time hourly employees can accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands