PT Receptionist - afternoon/evening hours

SUMMARY

Manages the front desk, greets clients, and answers phones. Receives electronic signatures for new client intake paperwork. Communicates with office manager and therapists.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Maintains a hospitable environment for guests and visitors.
• Answers and screens telephone calls, forwards to appropriate personnel.
• Completes intakes when potential clients call in.
• Greets visitors and clients and directs them to appropriate area or person.
• Schedules client appointments and sends out paperwork.
• Composes and types routine correspondence.
• Performs routine office maintenance, oversees office cleaning; provides oversight for reception area and maintains cleanliness of office between cleanings (removing trash, picking up toys, etc.).
• Provides additional clerical and administrative support, as needed.

QUALIFICATIONS

• High school diploma or GED; one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, understand, and follow instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to use a computer efficiently, with specific familiarity with the internet, accounting and database software, as well as Microsoft Outlook, Excel & Word.
• Ability to sit, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT

• The work environment may include low to moderate noise levels.
• The work environment may include tasking several goals simultaneously.