PT Public Safety Officer

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintains an alert, positive, welcoming, and approachable demeanor.
• Performs all duties in a professional, productive manner with the aim of delivering a superior level of customer service to ensure a successful event and experience for the client, visitors, and attendees.
• Responds to questions and requests from visitors, other MCCA departments, clients and subcontractors, and provides appropriate information/directions in a patient, efficient and courteous manner.
• Greets and assists visitors and clients entering the facility.
• Attends Roll Calls on a daily basis, taking notes when required, reading all department directives, informational flyers, etc.
• Conducts patrols of MCCA facilities or staffs assigned post as assigned by a supervisor.
• Is knowledgeable about each Public Safety post and all Public Safety operating procedures.
• Is knowledgeable about each facility’s emergency operating procedures.
• Assists with event security as required or directed by Public Safety Supervisors and Managers.
• Provides a Public Safety presence and acts as a visible deterrent to crime and / or MCCA rules violations.
• Responds to emergencies as necessary or as directed, rendering aid and assistance as required and in accordance with MCCA Public Safety policies and procedures.
• Comes to the aid of fellow officers and / or the public and offers assistance when circumstances warrant.
• Maintains assigned equipment (radios, uniforms, etc.), reporting lost or damaged equipment to assigned supervisor.
• Detects suspicious activities and watches for criminal acts or rule infractions which may be a threat to occupants of the facility, clients, employees and / or the facility itself; takes action to immediately correct and / or immediately report suspicious activity and potential threats as required by the Public Safety Department.
• Report all incidents, accidents, and / or medical emergencies immediately to Public Safety Supervisor or designee.
• As directed, responds to alarm activations, including security, duress, fire and intrusion alarms.
• May be required to possess, carry, and / or use equipment containing Global Positioning Satellite (GPS) and / or Radio Frequency Identification (RFID) technology.

WORK SCHEDULE

The work schedule of this position is a non-traditional schedule and will fluctuate based on event activity. The position requires the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays and requires employees to be available to work a minimum of thirty-two (32) hours per month, sixteen (16) hours of which to be fulfilled during weekend hours.