PT Program Specialist
Town of Wake Forest, NC · Wake Forest, NC · 1 mo ago
OTHRPart-time
We need to output HTML fragment with sections for headings where content exists. Use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. No filler like "commensurate with experience". We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions.
We need to parse the posting.
Let's extract content:
First paragraph: "The Part Time Program Specialist supports the Program Manager in the development, coordination, and implementation of programs and services at the Wake Forest Center for Active Aging. This role provides care management, information, and referral services, as well as outreach to active adults and their families, ensuring a welcoming and engaging environment for all participants."
That's about the role.
Next: "Responsibilities include assisting with daily operations, coordinating volunteer instructors, managing schedules, and supporting the execution of activities and events. The Part Time Program Specialist plays a crucial role in enhancing participant engagement, maintaining service quality, and ensuring the smooth delivery of programs. As part of an accredited, award-winning active aging community center with a steadily increasing participation rate, the Part Time Program Specialist contributes to process improvements, customer satisfaction initiatives, and operational efficiency. This position requires strong organizational skills, a commitment to excellence, and a passion for serving the active aging community. This role reports to the Program Manager."
Then "Employee Values: The Town of Wake Forest employees are expected to uphold and exhibit the Town’s shared employee values of caring, commitment, character, and collaboration."
Then "Essential Functions Essential Duties and Tasks" then a list of duties.
Let's extract duties list:
- Assist the Program Manager in the planning, development, and execution of programs and services tailored to active adults.
- Collaborate with other staff members and stakeholders to ensure a diverse and engaging range of activities.
- Provide care management services by assisting active adults and their families with accessing available resources, support, and referrals.
- Address the specific needs of active adults, ensuring they receive appropriate assistance and guidance.
- Conduct outreach to active adults and their families, promoting awareness of services and encouraging participation in programs.
- Create and maintain relationships with active adult participants to foster a welcoming and inclusive environment.
- Coordinate and manage volunteer instructors, ensuring that they are properly scheduled, supported, and equipped to lead programs.
- Assist in recruiting new volunteers and maintaining a positive volunteer experience.
- Manage and maintain schedules for programs, events, and activities to ensure smooth execution.
- Provide logistical support for events, ensuring that resources, materials, and staff are in place for successful implementation.
- Support the day-to-day operations of the active adults community center by assisting with program implementation and ensuring high participation engagement.
- Monitor and evaluate programs to ensure they meet the needs and interests of active adult participants.
- Contribute to the ongoing evaluation and enhancement of program quality, ensuring that activities meet the center’s standards for excellence.
- Participate in process improvements and customer satisfaction initiatives, helping to ensure operational efficiency.
- Maintain strong organizational systems to manage participant information, volunteer details, program materials, and other resources.
- Assist with maintaining accurate records and reporting to the Program Manager.
- Provide excellent customer service to active adults, families, and staff, ensuring a positive and engaging atmosphere.
- Address concerns or inquiries promptly and professionally to maintain high levels of participant satisfaction.
- Collaborate closely with the Program Manager and other team members to ensure effective communication and seamless collaboration throughout the center.
- Regularly report on program progress, challenges, and outcomes to the Program Manager.
- May assist with additional assignments, as required.
Then "Minimum Qualifications Knowledge, Skills, and Abilities" then list:
- Knowledge of principles, practices, and programming methods for youth and adults with specific needs.
- Ability to effectively plan, schedule, execute, and evaluate small and large special events.
- Ability to plan and coordinate the work of volunteers.
- Ability to express ideas and communicate effectively in written and oral presentations.
- Ability to deal tactfully and courteously with the public.
- Ability to establish and maintain effective working relationships with parents, volunteers, employees, school personnel, citizens, and Town departments/staff.
- Ability to interpret and explain policies, rules, and procedures to participants, parents, and officials.
- Proficiency in basic office software packages (MS Office)
Then after that: "Once an offer of employment has been extended, candidates will undergo a thorough background investigation, including NC State Bureau of Investigation fingerprinting."
Then: "The link below provides a summary of the major benefits provided to part-time employees with the Town of Wake Forest. 2025-26 TOWF Part-time Employee Benefit Summary Details about benefits and costs for part-time employees are available in the Human Resources Department. The Town Provides Access to 401(k) AND 457 retirement savings accounts Merit Pay Increases Voluntary Dental Coverage Credit Union Membership Employee Assistance Program"
We need to include Benefits section if there is real specific content. The posting mentions benefits: "The Town Provides Access to 401(k) AND 457 retirement savings accounts Merit Pay Increases Voluntary Dental Coverage Credit Union Membership Employee Assistance Program". Also mention "2025-26 TOWF Part-time Employee Benefit Summary". So we can list benefits.
Pay: Not mentioned. So we should NOT include Pay section.
Schedule: Not mentioned (part-time but no schedule details). So no Schedule.
We also have "Employee Values" maybe could be part of About the role or separate? The instruction: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly.
About the role: initial description plus maybe employee values? Could include.
Responsibilities: the list of duties.
Requirements: maybe Minimum Qualifications? Actually "Minimum Qualifications Knowledge, Skills, and Abilities" could be Requirements or Qualifications. The headings list includes Requirements, Qualifications, Skills. We need to decide mapping. Usually Requirements = minimum qualifications; Qualifications = preferred? Skills = abilities. But we must not invent sections; we need to include sections only when posting has real specific content for it. We have content for minimum qualifications, knowledge, skills, abilities. We could put them under Requirements (or Qualifications). Since we have both Requirements and Qualifications headings available, we could split: Requirements = knowledge, skills, abilities? But we also have Skills heading separate. Might be redundant.
Better to follow typical pattern: About the role, Responsibilities, Requirements (minimum qualifications), Qualifications (preferred?), Skills (specific skills), Benefits. Since we have only one set of qualifications, we could put them under Requirements. Or we could put under Qualifications. The instruction: "Prefer a few substantive sections over many thin ones." So we should avoid creating many thin sections. So we could combine Requirements, Qualifications, Skills into one section? But we must use headings exactly as given if we include them. We could include only Requirements and put all the knowledge, skills, abilities there. Or we could include Requirements and Skills separate if content distinct.
We have knowledge items and ability items. Those could be considered Skills. But we also have "Proficiency in basic office software packages (MS Office)" which is a skill.
Thus we could have:
- Requirements: Knowledge of principles, practices, and programming methods for youth and adults with specific needs. Ability to effectively plan, schedule, execute, and evaluate small and large special events. Ability to plan and coordinate the work of volunteers. Ability to express ideas and communicate effectively in written and oral presentations. Ability to deal tactfully and courteously with the public. Ability to establish and maintain effective working relationships with parents, volunteers, employees, school personnel, citizens, and Town departments/staff. Ability to interpret and explain policies, rules, and procedures to participants, parents, and officials.
- Skills: Proficiency in basic office software packages (MS Office).
But that seems thin for Skills. Better to combine into Requirements.
Thus we will have sections: About the role, Responsibilities, Requirements, Benefits.
We need to ensure we don't include headings with filler. So we will output:
.
Benefits: list: Access to 401(k) AND 457 retirement savings accounts, Merit Pay Increases, Voluntary Dental Coverage, Credit Union Membership, Employee Assistance Program. Also maybe mention "2025-26 TOWF Part-time Employee Benefit Summary" but that's a reference; we can include as a note? Might be considered substantive. Could add as a bullet: "Access to the 2025-26 TOWF Part-time Employee Benefit Summary". But better to list the specific benefits.
We should not include the link or mention "Details about benefits and costs for part-time employees are available in the Human Resources Department." That's more generic; could be omitted? It's substantive but maybe not a benefit. Could include as a sentence in Benefits paragraph. But we are using
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. No filler like "commensurate with experience". We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions.
We need to parse the posting.
Let's extract content:
First paragraph: "The Part Time Program Specialist supports the Program Manager in the development, coordination, and implementation of programs and services at the Wake Forest Center for Active Aging. This role provides care management, information, and referral services, as well as outreach to active adults and their families, ensuring a welcoming and engaging environment for all participants."
That's about the role.
Next: "Responsibilities include assisting with daily operations, coordinating volunteer instructors, managing schedules, and supporting the execution of activities and events. The Part Time Program Specialist plays a crucial role in enhancing participant engagement, maintaining service quality, and ensuring the smooth delivery of programs. As part of an accredited, award-winning active aging community center with a steadily increasing participation rate, the Part Time Program Specialist contributes to process improvements, customer satisfaction initiatives, and operational efficiency. This position requires strong organizational skills, a commitment to excellence, and a passion for serving the active aging community. This role reports to the Program Manager."
Then "Employee Values: The Town of Wake Forest employees are expected to uphold and exhibit the Town’s shared employee values of caring, commitment, character, and collaboration."
Then "Essential Functions Essential Duties and Tasks" then a list of duties.
Let's extract duties list:
- Assist the Program Manager in the planning, development, and execution of programs and services tailored to active adults.
- Collaborate with other staff members and stakeholders to ensure a diverse and engaging range of activities.
- Provide care management services by assisting active adults and their families with accessing available resources, support, and referrals.
- Address the specific needs of active adults, ensuring they receive appropriate assistance and guidance.
- Conduct outreach to active adults and their families, promoting awareness of services and encouraging participation in programs.
- Create and maintain relationships with active adult participants to foster a welcoming and inclusive environment.
- Coordinate and manage volunteer instructors, ensuring that they are properly scheduled, supported, and equipped to lead programs.
- Assist in recruiting new volunteers and maintaining a positive volunteer experience.
- Manage and maintain schedules for programs, events, and activities to ensure smooth execution.
- Provide logistical support for events, ensuring that resources, materials, and staff are in place for successful implementation.
- Support the day-to-day operations of the active adults community center by assisting with program implementation and ensuring high participation engagement.
- Monitor and evaluate programs to ensure they meet the needs and interests of active adult participants.
- Contribute to the ongoing evaluation and enhancement of program quality, ensuring that activities meet the center’s standards for excellence.
- Participate in process improvements and customer satisfaction initiatives, helping to ensure operational efficiency.
- Maintain strong organizational systems to manage participant information, volunteer details, program materials, and other resources.
- Assist with maintaining accurate records and reporting to the Program Manager.
- Provide excellent customer service to active adults, families, and staff, ensuring a positive and engaging atmosphere.
- Address concerns or inquiries promptly and professionally to maintain high levels of participant satisfaction.
- Collaborate closely with the Program Manager and other team members to ensure effective communication and seamless collaboration throughout the center.
- Regularly report on program progress, challenges, and outcomes to the Program Manager.
- May assist with additional assignments, as required.
Then "Minimum Qualifications Knowledge, Skills, and Abilities" then list:
- Knowledge of principles, practices, and programming methods for youth and adults with specific needs.
- Ability to effectively plan, schedule, execute, and evaluate small and large special events.
- Ability to plan and coordinate the work of volunteers.
- Ability to express ideas and communicate effectively in written and oral presentations.
- Ability to deal tactfully and courteously with the public.
- Ability to establish and maintain effective working relationships with parents, volunteers, employees, school personnel, citizens, and Town departments/staff.
- Ability to interpret and explain policies, rules, and procedures to participants, parents, and officials.
- Proficiency in basic office software packages (MS Office)
Then after that: "Once an offer of employment has been extended, candidates will undergo a thorough background investigation, including NC State Bureau of Investigation fingerprinting."
Then: "The link below provides a summary of the major benefits provided to part-time employees with the Town of Wake Forest. 2025-26 TOWF Part-time Employee Benefit Summary Details about benefits and costs for part-time employees are available in the Human Resources Department. The Town Provides Access to 401(k) AND 457 retirement savings accounts Merit Pay Increases Voluntary Dental Coverage Credit Union Membership Employee Assistance Program"
We need to include Benefits section if there is real specific content. The posting mentions benefits: "The Town Provides Access to 401(k) AND 457 retirement savings accounts Merit Pay Increases Voluntary Dental Coverage Credit Union Membership Employee Assistance Program". Also mention "2025-26 TOWF Part-time Employee Benefit Summary". So we can list benefits.
Pay: Not mentioned. So we should NOT include Pay section.
Schedule: Not mentioned (part-time but no schedule details). So no Schedule.
We also have "Employee Values" maybe could be part of About the role or separate? The instruction: Use headings for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should map content accordingly.
About the role: initial description plus maybe employee values? Could include.
Responsibilities: the list of duties.
Requirements: maybe Minimum Qualifications? Actually "Minimum Qualifications Knowledge, Skills, and Abilities" could be Requirements or Qualifications. The headings list includes Requirements, Qualifications, Skills. We need to decide mapping. Usually Requirements = minimum qualifications; Qualifications = preferred? Skills = abilities. But we must not invent sections; we need to include sections only when posting has real specific content for it. We have content for minimum qualifications, knowledge, skills, abilities. We could put them under Requirements (or Qualifications). Since we have both Requirements and Qualifications headings available, we could split: Requirements = knowledge, skills, abilities? But we also have Skills heading separate. Might be redundant.
Better to follow typical pattern: About the role, Responsibilities, Requirements (minimum qualifications), Qualifications (preferred?), Skills (specific skills), Benefits. Since we have only one set of qualifications, we could put them under Requirements. Or we could put under Qualifications. The instruction: "Prefer a few substantive sections over many thin ones." So we should avoid creating many thin sections. So we could combine Requirements, Qualifications, Skills into one section? But we must use headings exactly as given if we include them. We could include only Requirements and put all the knowledge, skills, abilities there. Or we could include Requirements and Skills separate if content distinct.
We have knowledge items and ability items. Those could be considered Skills. But we also have "Proficiency in basic office software packages (MS Office)" which is a skill.
Thus we could have:
- Requirements: Knowledge of principles, practices, and programming methods for youth and adults with specific needs. Ability to effectively plan, schedule, execute, and evaluate small and large special events. Ability to plan and coordinate the work of volunteers. Ability to express ideas and communicate effectively in written and oral presentations. Ability to deal tactfully and courteously with the public. Ability to establish and maintain effective working relationships with parents, volunteers, employees, school personnel, citizens, and Town departments/staff. Ability to interpret and explain policies, rules, and procedures to participants, parents, and officials.
- Skills: Proficiency in basic office software packages (MS Office).
But that seems thin for Skills. Better to combine into Requirements.
Thus we will have sections: About the role, Responsibilities, Requirements, Benefits.
We need to ensure we don't include headings with filler. So we will output:
About the role
...
Responsibilities
- ... each duty
Requirements
- ... each qualification
Benefits
- ... each benefit
- for list. Could add a
for that note. However instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So we can have a
for the note about details available in HR. Thus Benefits section:
- Access to 401(k) AND 457 retirement savings accounts
- Merit Pay Increases
- Voluntary Dental Coverage
- Credit Union Membership
- Employee Assistance Program
Details about benefits and costs for part-time employees are available in the Human Resources Department.
Now ensure we didn't miss any substantive info: The background investigation statement: "Once an offer of employment has been extended, candidates will undergo a thorough background investigation, including NC State Bureau of Investigation fingerprinting." This is substantive; where to place? Could be part of Requirements or a separate section like "Background Check". But we don't have a heading for that. Could incorporate into Requirements as a note? It's not a qualification but a condition. Could add aunder Requirements after list: "Candidates will undergo a thorough background investigation, including NC State Bureau of Investigation fingerprinting, after an offer is extended." That preserves info. Also the line: "The link below provides a summary of the major benefits provided to part-time employees with the Town of Wake Forest. 2025-26 TOWF Part-time Employee Benefit Summary". We already referenced benefits summary; we could keep as a note. We must not include application instructions or boilerplate. The posting didn't have explicit application instructions besides the link. That's fine. Now
- for any list of duties/requirements/benefits, and