Program Specialist
About the role
The Program Specialist, with the leadership of the Rehabilitation Manager, is responsible to the workers supported by providing active leadership and advocacy role in the provision of clinical supports for persons supported. The Program Specialist is part of a dynamic team responsible for an assigned caseload, performs plan development, worker counseling and human services support, in compliance with regulations and case note documentation as guided by each worker’s support plan. The satisfaction of the workers and families supported through BARC is essential. The Program Specialist is expected to assist workers, family members, staff and others with concern and empathy; respect for their confidentiality and privacy and at all times communicate in a courteous and respectful manner.
Responsibilities
- Provide active leadership and advocacy in the provision of clinical supports for persons supported.
- Manage an assigned caseload as part of a dynamic team.
- Perform plan development, worker counseling, and human services support.
- Ensure compliance with regulations and case note documentation per each worker’s support plan.
- Assist workers, family members, staff, and others with concern and empathy.
- Respect confidentiality and privacy of all individuals.
- Communicate in a courteous and respectful manner at all times.
Qualifications
- Bachelor’s degree in Human Services or a related field with 30 credit hours in Human Services required.
- At least 2 years of experience working directly with persons with intellectual and developmental disabilities (IDD).