PT Pool Cleaning Technician

About the role

Heirloom exists to connect people to places and to each other. We design, build, and operate beautiful spaces that redefine what it feels like to travel as a group. With roots in New Orleans and a growing presence in more than a dozen destinations nationwide, Heirloom blends the warmth of hospitality with the power of technology to create unforgettable group travel experiences. Our focus on providing world-class accommodations in premier destinations, combined with a data-driven and tech-enabled operational strategy, has allowed Heirloom to carve out a distinctive position within the luxury short-term rental and property management space.

Responsibilities

• Keep Heirloom’s New Orleans pools and hot tubs clean, safe, and usable for our guests.
• Drive to each pool location, perform routine hygiene services, document, and move to the next location until the caseload is completed.
• Assist with miscellaneous facilities management tasks as needed.
• Measure and balance pool chemicals, add acids, chlorine, and other chemicals to correct pH levels for safe water amenity use.
• Clean the swimming pool using authorized equipment: skimming, vacuuming, scrubbing.
• Complete paperwork and report service requirements to management using a mobile application.
• Serve and fix faulty pool cleaning equipment.
• Evaluate quotes from third-party vendors, actively negotiate rates, and report needed repairs, low-stock items, and facilities maintenance needs.
• Communicate with and manage third-party vendors to escalate repairs, as appropriate.
• Collaborate with the local property operations team to complete miscellaneous facilities management tasks.
• Aid in onboarding new pools as needed: completing intake forms, programming equipment settings, getting pool remotes online, etc.
• Perform special projects as assigned.
• Measure, report, and record pool chemistry levels for each visit.

Requirements

• Knowledge of and working experience with Hayward brand gas heaters and Hayward Control Panels.
• Valid driver's license, upstanding driving record, reliable transportation to and from the New Orleans market.
• Mileage reimbursement provided on a weekly basis.
• Lives in close or commutable proximity to New Orleans, LA.
• Strongly preferred: CSPA or CSPP certification, significant experience working with saltwater pools, prior experience working on heated saltwater pools.
• Extensive knowledge of proper pool cleaning and maintenance methods, specifically saltwater pools.
• Extensive knowledge of swimming pool chemicals and their properties.
• Ability to comfortably lift 50 lbs independently 1-3 times daily during working hours.

Pay

The Pool Technician is a part-time hourly role based in New Orleans, LA. The work schedule is variable and is based on business needs. We offer two schedule formats:

• Option 1: 16-20 hours per week, Monday through Friday.
• Option 2: 8-12 hours per week, Monday through Thursday.