PT Pharmacy Technician

PRIMARY PURPOSE

The employee performs the functions of this position in clean, well-lighted temperature controlled, and well ventilated environment. Position requires contact with controlled substances as well as other pharmaceutical products.

DUTIES AND RESPONSIBILITIES

• Support and work with pharmacist to achieve outstanding pharmaceutical care.
• Assist pharmacist, under their direct supervision, with filling of prescriptions.
• Greet and provide customers with prompt and courteous service and assistance.
• Operate pharmacy systems including register, computer software, and telephone.
• Absorb and resolve third party prescription information and rejected adjudications.
• Maintain insurance/counseling log.
• Maximize sales through excellent customer service.
• Follow all company policies, procedures and practices.
• Order, stock, maintain and return pharmacy inventory through proper supplier.
• Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.).
• Receive and obtain information needed on written prescriptions or telephone refill requests from customers.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc.
• Relay specific communications to customers from technician or pharmacist processing prescription.
• Support company safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Works with Pharmacy Manager, Store Manager and pharmacy personnel to execute marketing plans and programs.
• Absorb and process pharmacy outdates and credits including keeping inventory free from outdated product.
• Perform other duties as assigned by Pharmacy Manager or Store Manager.

QUALIFICATIONS

• Hold Pharmacy Technician Certification from an authorized accrediting organization.
• Demonstrated competence in effective communications skills and customer relations.
• Unrestricted ability to handle and process Medicaid and Medicare prescriptions.
• Ability and desire to communicate effectively with customers, associates, other health professionals.
• Willingness to work a flexible schedule consistent with a stimulating retail environment.
• Able to work accurately and efficiently. Able to read, write and perform basic math functions.
• Maintain confidentiality of customer and company information.
• Understand pharmacy inventory control procedures, including special requirements for controlled substances.
• Understand Pharmacy Standard Practice Manual.
• Share responsibility for department maintenance and cleanliness.

PHYSICAL REQUIREMENTS

Some minor lifting (less than 25 lbs.) is required. The employee will be required to stand for extended periods of time during working hours.