PT Pharmacy Technician

About the Role

This position operates in a clean, well-lighted, temperature-controlled, and well-ventilated environment, involving contact with controlled substances and other pharmaceutical products.

Responsibilities

• Support and work with the pharmacist to achieve outstanding pharmaceutical care.
• Assist the pharmacist, under their direct supervision, with filling prescriptions.
• Greet and provide customers with prompt, courteous service and assistance.
• Operate pharmacy systems including register, computer software, and telephone.
• Assist in maintenance of third-party prescription information and resolution of rejected adjudication.
• Maintain insurance/counseling log.
• Maximize sales through excellent customer service.
• Follow all company policies, procedures, and practices.
• Order, stock, maintain, and return pharmacy inventory through proper suppliers.
• Maintain pharmacy department supplies (e.g., bottles, bags, labels, staples).
• Receive and obtain information needed on written prescriptions or telephone refill requests from customers.
• Maintain an organized filing system for invoices, manual insurance claims, daily reports, etc.
• Relay specific communications to customers from technicians or pharmacists processing prescriptions.
• Support company safety standards and communicate any needed equipment repairs or maintenance work.
• Work with Pharmacy Manager, Store Manager, and pharmacy personnel to execute marketing plans and programs.
• Assist in processing pharmacy outdates and credits, keeping inventory free from outdated product.
• Perform other duties as assigned by Pharmacy Manager or Store Manager.
• Adhere to all company guidelines, policies, and standard practices.

Requirements

• Hold Pharmacy Technician Certification from an authorized accrediting organization.
• Demonstrated competence in effective communication skills and customer relations.
• Unrestricted ability to handle and process Medicaid and Medicare prescriptions.
• Ability and desire to communicate effectively with customers, associates, and other health professionals.
• Willingness to work a flexible schedule consistent with a stimulating retail environment.
• Ability to work accurately and efficiently.
• Able to read, write, and perform basic math functions.
• Maintain confidentiality of customer and company information.
• Understand pharmacy inventory control procedures, including special requirements for controlled substances.
• Understand the Pharmacy Standard Practice Manual.
• Share responsibility for department maintenance and cleanliness.

Preferred Qualifications

• Prior retail pharmacy experience.

Physical Requirements

• Some minor lifting (less than 25 lbs.) is required.
• Standing for extended periods during working hours.

Food Lion, established in 1957, serves over 10 million customers weekly across 10 Southeastern and Mid-Atlantic states with 82,000 associates.